The LICQual Level 3 Diploma in National Pool Management Qualification (NPMQ) is a globally recognized professional certification designed for individuals responsible for managing swimming pools, aquatic facilities, and leisure centers. This qualification equips learners with the advanced skills and knowledge required to ensure safe, efficient, and compliant pool operations while meeting the highest industry standards.
Through a comprehensive curriculum, this course covers pool safety management, operational procedures, water quality control, risk assessment, emergency planning, legal compliance, and team leadership. It provides the essential expertise to oversee daily pool operations, manage staff effectively, implement safety protocols, and deliver exceptional customer service in an aquatic environment.
This diploma is ideal for current or aspiring pool managers, supervisors, and senior lifeguards who wish to enhance their professional competence and meet regulatory requirements in the leisure and hospitality sector. It also aligns with international best practices, ensuring graduates can apply their skills in both local and global contexts.
With an emphasis on practical skills, regulatory knowledge, and leadership development, the LICQual Level 3 NPMQ prepares professionals to create a safe, enjoyable, and well-managed swimming environment for all users. Whether you are advancing your career in leisure facility management or transitioning into a supervisory role, this qualification offers a pathway to success in the competitive aquatic management industry.
Course Overview
Qualification Title
LICQual Level 3 Diploma in National Pool Management Qualification (NPMQ)
Total Units
6
Total Credits
60
GLH
240
Qualification #
LICQ2200617
Qualification Specification
To enroll in the LICQual Level 3 Diploma in National Pool Management Qualification (NPMQ), applicants must meet the following criteria:
|
Qualification# |
Unit Title |
Credits |
GLH |
|---|---|---|---|
|
LICQ2200617-1 |
Principles of Pool and Aquatic Facility Management |
10 |
40 |
|
LICQ2200617-2 |
Water Quality Control and Maintenance |
10 |
40 |
|
LICQ2200617-3 |
Risk Assessment and Safety Compliance in Aquatic Environments |
10 |
40 |
|
LICQ2200617-4 |
Emergency Planning and Incident Management |
10 |
40 |
|
LICQ2200617-5 |
Leadership and Staff Management in Aquatic Facilities |
10 |
40 |
|
LICQ2200617-6 |
Legal, Regulatory, and Environmental Responsibilities |
10 |
40 |
By the end of this course, learners will be able to:
1. Principles of Pool and Aquatic Facility Management
By the end of this unit, learners will be able to:
- Explain the key components and operational requirements of aquatic facilities.
- Describe facility layout, equipment, and resource management essential for pool operations.
- Apply best practices to maintain a safe and welcoming environment for pool users.
- Analyse factors affecting pool performance and user satisfaction.
2. Water Quality Control and Maintenance
By the end of this unit, learners will be able to:
- Demonstrate understanding of water chemistry and its impact on swimmer health and safety.
- Conduct water testing and interpret results to maintain chemical balance.
- Implement routine maintenance procedures for filtration and disinfection systems.
- Identify and resolve common water quality issues in pools and aquatic facilities.
3. Risk Assessment and Safety Compliance in Aquatic Environments
By the end of this unit, learners will be able to:
- Identify potential hazards and risks within aquatic facilities.
- Conduct thorough risk assessments using recognised frameworks and tools.
- Develop and implement safety policies to ensure compliance with legal and regulatory standards.
- Monitor and review safety procedures to promote continuous improvement.
4. Emergency Planning and Incident Management
By the end of this unit, learners will be able to:
- Develop comprehensive emergency response plans for aquatic facilities.
- Coordinate effective responses to incidents including rescues, injuries, and evacuations.
- Train staff in emergency procedures and conduct regular drills.
- Evaluate emergency responses and update plans to enhance preparedness.
5. Leadership and Staff Management in Aquatic Facilities
By the end of this unit, learners will be able to:
- Apply leadership skills to supervise and motivate aquatic facility teams.
- Communicate effectively with staff, management, and stakeholders.
- Manage workforce scheduling, training, and performance appraisal.
- Foster a culture of safety, professionalism, and teamwork within the facility.
6. Legal, Regulatory, and Environmental Responsibilities
By the end of this unit, learners will be able to:
- Interpret relevant laws, regulations, and standards applicable to pool management.
- Ensure facility compliance with health, safety, and environmental legislation.
- Maintain accurate records and documentation for auditing and reporting.
- Implement sustainable practices to minimise environmental impact.
The LICQual Level 3 Diploma in National Pool Management Qualification (NPMQ) is designed for anyone looking to advance their career in pool management, aquatic supervision, and team leadership. This course is ideal for individuals seeking nationally recognised certification while developing practical skills in pool operations, safety management, and staff coordination. Whether you are an aspiring pool manager, an experienced lifeguard, or a professional in leisure or aquatic centres, this qualification provides the tools and confidence to excel in a leadership role.
Aspiring Pool Managers
- Individuals aiming to build a professional career in pool management
- Candidates seeking LICQual Level 3 recognised certification
- Those wanting to develop operational and administrative skills
- People eager to gain knowledge in pool safety and compliance
- Candidates looking to lead and manage lifeguard teams efficiently
- Individuals seeking structured career progression in aquatic management
Experienced Lifeguards
- Lifeguards wanting to progress into management and supervisory roles
- Professionals aiming to combine lifesaving expertise with leadership skills
- Individuals seeking advanced risk assessment and emergency planning knowledge
- Lifeguards looking for nationally recognised NPMQ certification
- Those responsible for overseeing pool operations and safety standards
- Professionals aiming to enhance career opportunities in aquatic management
Aquatic Centre Professionals
- Staff working in leisure centres, swimming pools, or community pools
- Individuals seeking enhanced operational management skills
- Professionals responsible for staffing, scheduling, and resource allocation
- Those aiming to maintain high safety and service standards
- People looking to implement best practices in pool management
- Professionals striving for career advancement within aquatic facilities
Sports and Fitness Professionals
- Swimming instructors and coaches transitioning to management roles
- Fitness or sports professionals wanting to expand into aquatic supervision
- Individuals seeking LICQual Level 3 NPMQ qualification for credibility
- Those aiming to lead structured and safe aquatic programs
- Professionals interested in career progression in aquatic or leisure sectors
- Staff wanting to improve team coordination and operational efficiency
Community and Volunteer Leaders
- Volunteers managing pool activities or community swimming programs
- Individuals aiming to improve pool safety for participants
- Leaders overseeing youth groups, schools, or local aquatic initiatives
- Those seeking recognised certification to enhance credibility
- Volunteers interested in gaining leadership and management skills
- Community leaders aiming to implement structured supervision protocols
Career Changers and Lifelong Learners
- Individuals transitioning into careers in pool or leisure management
- Adults seeking recognised qualifications for professional growth
- Lifelong learners wanting practical hands-on training in aquatic operations
- Professionals aiming to combine leadership, safety, and operational skills
- Candidates seeking opportunities for career progression in pool management
- Individuals motivated to develop management and risk assessment expertise
Assessment and Verification
All units within this qualification are subject to internal assessment by the approved centre and external verification by LICQual. The qualification follows a criterion-referenced assessment approach, ensuring that learners meet all specified learning outcomes.
To achieve a ‘Pass’ in any unit, learners must provide valid, sufficient, and authentic evidence demonstrating their attainment of all learning outcomes and compliance with the prescribed assessment criteria. The Assessor is responsible for evaluating the evidence and determining whether the learner has successfully met the required standards.
Assessors must maintain a clear and comprehensive audit trail, documenting the basis for their assessment decisions to ensure transparency, consistency, and compliance with quality assurance requirements.
