LICQual Level 3 Diploma in National Pool Supervisor Qualification (NPSQ)

The LICQual Level 3 Diploma in National Pool Supervisor Qualification (NPSQ) is a comprehensive professional programme designed to equip learners with the knowledge, skills, and competencies required to manage, supervise, and maintain safe aquatic environments. This internationally recognized qualification focuses on advanced pool safety management, operational planning, emergency response coordination, and compliance with national and international water safety regulations.

The course is ideal for individuals aspiring to take on supervisory roles in swimming pools, leisure centres, water parks, and aquatic facilities. Learners will develop expertise in risk assessment, staff supervision, incident management, water quality monitoring, and effective communication with teams and customers. In addition, the qualification enhances leadership skills, enabling candidates to oversee daily pool operations while ensuring the highest standards of health and safety.

Through a blend of theoretical study and practical training, participants gain the competence to identify hazards, implement safety policies, manage resources efficiently, and respond effectively to emergencies. The NPSQ also covers professional development, legal responsibilities, and strategies for maintaining compliance with operational guidelines.

Graduates of this diploma will be well-prepared for employment or career progression in aquatic facility management, ensuring they can confidently uphold a safe and enjoyable swimming environment for all users. By earning this qualification, candidates demonstrate their commitment to safety excellence, operational efficiency, and professional leadership in the aquatic industry.

Course Overview


Qualification Title

LICQual Level 3 Diploma in National Pool Supervisor Qualification (NPSQ)


Total Units

6

Total Credits

60

GLH

240

Qualification #

LICQ2200616


Qualification Specification

Download Qualification Specification

To enroll in the LICQual Level 3 Diploma in National Pool Supervisor Qualification (NPSQ), applicants must meet the following criteria:

  • Age Requirement: Applicants must be at least 18 years old.
  • Educational Requirements: A minimum of a Level 2 qualification (or equivalent) in a relevant field such as lifeguarding, aquatic safety, leisure management, or sports and recreation.
  • Experience: A minimum of 6 months of practical experience working in an aquatic environment, such as a swimming pool, leisure centre, or water sports facility.
  • English Language Proficiency: Applicants must have a good command of the English language. Non-native English speakers should demonstrate English proficiency equivalent to IELTS 5.0 or CEFR Level B1 to ensure effective participation and comprehension.

Qualification#

Unit Title

Credits

GLH

LICQ2200616-1

Principles of Pool Safety and Risk Management

10

40

LICQ2200616-2

Supervision and Incident Prevention in Aquatic Facilities

10

40

LICQ2200616-3

Emergency Response Planning and Implementation

10

40

LICQ2200616-4

Water Quality Management and Operational Procedures

10

40

LICQ2200616-5

Leadership, Communication, and Staff Coordination

10

40

LICQ2200616-6

Legal Responsibilities, Compliance, and Record-Keeping

10

40

By the end of this course, learners will be able to:

1. Principles of Pool Safety and Risk Management

By the end of this unit, learners will be able to:

  • Explain the fundamental principles of pool safety in public and private aquatic facilities.
  • Identify potential hazards and assess risks in different pool environments.
  • Apply risk management strategies to minimise accidents and injuries.
  • Develop and implement safety policies aligned with national and international standards.

2. Supervision and Incident Prevention in Aquatic Facilities

By the end of this unit, learners will be able to:

  • Demonstrate effective pool supervision techniques to ensure swimmer safety.
  • Recognise early warning signs of potential incidents or emergencies.
  • Implement proactive measures to prevent drowning, slips, and other aquatic accidents.
  • Coordinate with lifeguards and staff to maintain high safety standards.

3. Emergency Response Planning and Implementation

By the end of this unit, learners will be able to:

  • Develop and maintain emergency action plans for aquatic facilities.
  • Respond promptly and effectively to aquatic emergencies, including rescues and evacuations.
  • Use first aid, CPR, and AED equipment in line with certified training protocols.
  • Lead and coordinate emergency drills for pool staff.

4. Water Quality Management and Operational Procedures

By the end of this unit, learners will be able to:

  • Explain the principles of water chemistry and its impact on health and safety.
  • Monitor, test, and maintain water quality to meet regulatory requirements.
  • Operate and maintain filtration, circulation, and disinfection systems.
  • Implement operational procedures to ensure hygienic and safe pool conditions.

5. Leadership, Communication, and Staff Coordination

By the end of this unit, learners will be able to:

  • Apply leadership skills to manage aquatic facility teams effectively.
  • Communicate clearly and professionally with staff, visitors, and stakeholders.
  • Coordinate work schedules, assign responsibilities, and monitor staff performance.
  • Promote a positive workplace culture focused on safety and teamwork.

6. Legal Responsibilities, Compliance, and Record-Keeping

By the end of this unit, learners will be able to:

  • Interpret legal frameworks and regulations governing pool operations.
  • Ensure compliance with health, safety, and environmental legislation.
  • Maintain accurate operational and incident records for auditing and legal purposes.
  • Apply data protection and confidentiality practices in record management.

The LICQual Level 3 Diploma in National Pool Supervisor Qualification (NPSQ) is ideal for individuals who are responsible for overseeing the safe and efficient operation of swimming pools and aquatic facilities. This course is designed for:

  • Current or aspiring pool supervisors who want to enhance their skills and qualifications to meet professional and legal standards.
  • Experienced lifeguards seeking career progression into supervisory and management roles within aquatic facilities.
  • Leisure centre and sports complex staff responsible for maintaining pool safety, water quality, and operational efficiency.
  • Aquatic managers and facility coordinators who oversee lifeguard teams, safety protocols, and incident response plans.
  • Health and safety professionals working in the leisure and recreation sector who need specialized aquatic safety training.
  • Individuals pursuing a career in pool operations and management, aiming to improve their leadership, communication, and compliance skills.

This qualification is suitable for those working in public swimming pools, private leisure centres, water parks, hotel pools, educational institutions, and sports facilities. It ensures participants gain the expertise to manage pool safety, supervise teams, respond effectively to emergencies, and comply with legal and operational standards.

Assessment and Verification

All units within this qualification are subject to internal assessment by the approved centre and external verification by LICQual. The qualification follows a criterion-referenced assessment approach, ensuring that learners meet all specified learning outcomes.

To achieve a ‘Pass’ in any unit, learners must provide valid, sufficient, and authentic evidence demonstrating their attainment of all learning outcomes and compliance with the prescribed assessment criteria. The Assessor is responsible for evaluating the evidence and determining whether the learner has successfully met the required standards.

Assessors must maintain a clear and comprehensive audit trail, documenting the basis for their assessment decisions to ensure transparency, consistency, and compliance with quality assurance requirements.

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