The LICQual Level 3 Diploma in National Pool Management Qualification (NPMQ) is a globally recognized professional certification designed for individuals responsible for managing swimming pools, aquatic facilities, and leisure centers. This qualification equips learners with the advanced skills and knowledge required to ensure safe, efficient, and compliant pool operations while meeting the highest industry standards.
Through a comprehensive curriculum, this course covers pool safety management, operational procedures, water quality control, risk assessment, emergency planning, legal compliance, and team leadership. It provides the essential expertise to oversee daily pool operations, manage staff effectively, implement safety protocols, and deliver exceptional customer service in an aquatic environment.
This diploma is ideal for current or aspiring pool managers, supervisors, and senior lifeguards who wish to enhance their professional competence and meet regulatory requirements in the leisure and hospitality sector. It also aligns with international best practices, ensuring graduates can apply their skills in both local and global contexts.
With an emphasis on practical skills, regulatory knowledge, and leadership development, the LICQual Level 3 NPMQ prepares professionals to create a safe, enjoyable, and well-managed swimming environment for all users. Whether you are advancing your career in leisure facility management or transitioning into a supervisory role, this qualification offers a pathway to success in the competitive aquatic management industry.
Course Overview
Qualification Title
LICQual Level 3 Diploma in National Pool Management Qualification (NPMQ)
Total Units
6
Total Credits
60
GLH
240
Qualification #
LICQ2200617
Qualification Specification
To enroll in the LICQual Level 3 Diploma in National Pool Management Qualification (NPMQ), applicants must meet the following criteria:
|
Qualification# |
Unit Title |
Credits |
GLH |
|---|---|---|---|
|
LICQ2200617-1 |
Principles of Pool and Aquatic Facility Management |
10 |
40 |
|
LICQ2200617-2 |
Water Quality Control and Maintenance |
10 |
40 |
|
LICQ2200617-3 |
Risk Assessment and Safety Compliance in Aquatic Environments |
10 |
40 |
|
LICQ2200617-4 |
Emergency Planning and Incident Management |
10 |
40 |
|
LICQ2200617-5 |
Leadership and Staff Management in Aquatic Facilities |
10 |
40 |
|
LICQ2200617-6 |
Legal, Regulatory, and Environmental Responsibilities |
10 |
40 |
By the end of this course, learners will be able to:
1. Principles of Pool and Aquatic Facility Management
By the end of this unit, learners will be able to:
- Explain the key components and operational requirements of aquatic facilities.
- Describe facility layout, equipment, and resource management essential for pool operations.
- Apply best practices to maintain a safe and welcoming environment for pool users.
- Analyse factors affecting pool performance and user satisfaction.
2. Water Quality Control and Maintenance
By the end of this unit, learners will be able to:
- Demonstrate understanding of water chemistry and its impact on swimmer health and safety.
- Conduct water testing and interpret results to maintain chemical balance.
- Implement routine maintenance procedures for filtration and disinfection systems.
- Identify and resolve common water quality issues in pools and aquatic facilities.
3. Risk Assessment and Safety Compliance in Aquatic Environments
By the end of this unit, learners will be able to:
- Identify potential hazards and risks within aquatic facilities.
- Conduct thorough risk assessments using recognised frameworks and tools.
- Develop and implement safety policies to ensure compliance with legal and regulatory standards.
- Monitor and review safety procedures to promote continuous improvement.
4. Emergency Planning and Incident Management
By the end of this unit, learners will be able to:
- Develop comprehensive emergency response plans for aquatic facilities.
- Coordinate effective responses to incidents including rescues, injuries, and evacuations.
- Train staff in emergency procedures and conduct regular drills.
- Evaluate emergency responses and update plans to enhance preparedness.
5. Leadership and Staff Management in Aquatic Facilities
By the end of this unit, learners will be able to:
- Apply leadership skills to supervise and motivate aquatic facility teams.
- Communicate effectively with staff, management, and stakeholders.
- Manage workforce scheduling, training, and performance appraisal.
- Foster a culture of safety, professionalism, and teamwork within the facility.
6. Legal, Regulatory, and Environmental Responsibilities
By the end of this unit, learners will be able to:
- Interpret relevant laws, regulations, and standards applicable to pool management.
- Ensure facility compliance with health, safety, and environmental legislation.
- Maintain accurate records and documentation for auditing and reporting.
- Implement sustainable practices to minimise environmental impact.
The LICQual Level 3 Diploma in National Pool Management Qualification (NPMQ) is designed for individuals seeking to build or advance a career in the management of swimming pools and aquatic facilities. This course is ideal for:
- Aspiring pool managers and supervisors aiming to develop the skills needed to oversee daily pool operations effectively.
- Current aquatic facility staff looking to formalize and enhance their management and leadership capabilities.
- Leisure centre and sports complex professionals responsible for maintaining safety, water quality, and customer satisfaction.
- Experienced lifeguards planning to transition into supervisory or managerial roles within aquatic environments.
- Health and safety officers working in leisure or recreation sectors who require specialized knowledge in aquatic facility management.
- Facility owners and operators who want to ensure their pool management practices comply with legal, regulatory, and industry standards.
This qualification is suitable for professionals working in public swimming pools, private leisure centres, hotels, water parks, educational institutions, and sports clubs. It equips learners with the expertise to manage pool safety, maintain water quality, lead teams, and ensure regulatory compliance, making it a vital stepping stone for a successful career in aquatic facility management.
Assessment and Verification
All units within this qualification are subject to internal assessment by the approved centre and external verification by LICQual. The qualification follows a criterion-referenced assessment approach, ensuring that learners meet all specified learning outcomes.
To achieve a ‘Pass’ in any unit, learners must provide valid, sufficient, and authentic evidence demonstrating their attainment of all learning outcomes and compliance with the prescribed assessment criteria. The Assessor is responsible for evaluating the evidence and determining whether the learner has successfully met the required standards.
Assessors must maintain a clear and comprehensive audit trail, documenting the basis for their assessment decisions to ensure transparency, consistency, and compliance with quality assurance requirements.
