The LICQual Level 1 Diploma in IT Technician is the ideal entry-level qualification for anyone looking to build a strong foundation in IT support and technical skills. This comprehensive course introduces learners to the core principles of IT, including computer hardware, operating systems, networking, and basic IT security.
Whether you’re new to IT or seeking to formalize your existing skills, this diploma offers the practical knowledge and hands-on experience needed to launch a successful career as an IT technician. With the demand for skilled IT professionals continuously growing, this qualification will provide you with the essential skills to excel in a variety of IT roles.
The LICQual Level 1 Diploma in IT Technician covers a wide range of fundamental IT concepts that will equip you for entry-level positions in the IT sector. Throughout the course, you will explore key areas such as computer hardware maintenance, software installation, troubleshooting techniques, and basic networking. You’ll also learn essential skills related to IT support, including how to resolve technical issues, configure operating systems, and maintain IT systems.
By the end of this course, you will have a solid understanding of how to manage and troubleshoot computer systems, enabling you to work effectively as a junior IT technician or support specialist. Additionally, the LICQual Level 1 Diploma in IT Technician provides a pathway for further education and career progression in the IT field.
This qualification will help you develop the confidence and competence needed to succeed in today’s fast-paced tech-driven world, opening the door to exciting opportunities in IT support and technology.
Course Overview
Qualification Title
LICQual Level 1 Diploma in IT Technician
Total Units
6
Total Credits
24
GLH
60
Qualification #
LICQ2200341
Qualification Specification
To enrol in theLICQual Level 1 Diploma in IT Technician, candidates must meet the following entry requirements:
- Educational Requirements: No formal educational qualifications are required. However, a basic understanding of computer systems and a keen interest in IT will help ensure success in the course.
- Experience: No prior work experience in IT is necessary. This course is designed for beginners or individuals with limited knowledge of IT who want to build a solid foundation in the field.
- English Language Proficiency: Candidates should have a basic level of English to understand course materials and communicate effectively. Non-native English speakers may be required to demonstrate their proficiency in English through prior qualifications or a language assessment.
- Age Requirement: Candidates must be at least 18 years of age at the time of enrolment.
|
Qualification# |
Unit Title |
Credits |
GLH |
|---|---|---|---|
|
LICQ2200341-1 |
IT Systems and Infrastructure Basics |
4 |
10 |
|
LICQ2200341-2 |
Basic Hardware Setup and Maintenance |
4 |
10 |
|
LICQ2200341-3 |
Software Installation and Troubleshooting |
4 |
10 |
|
LICQ2200341-4 |
Introduction to Networking and Connectivity |
4 |
10 |
|
LICQ2200341-5 |
Basic IT Security Practices |
4 |
10 |
|
LICQ2200341-6 |
IT Support Fundamentals |
4 |
10 |
By the end of this course, learners will be able to:
Advanced IT Support and Troubleshooting
- Develop the ability to diagnose and resolve complex IT issues across various hardware, software, and network environments.
- Gain hands-on experience in using advanced troubleshooting tools and techniques to ensure minimal downtime and optimal system performance.
Network Design and Implementation
- Learn how to design, configure, and implement scalable and secure network infrastructures.
- Understand networking protocols, hardware, and tools needed to create reliable network systems for businesses and organizations.
Server Configuration and Management
- Acquire the skills to configure and manage both physical and virtual servers effectively.
- Understand how to set up, monitor, and maintain server environments, ensuring security, performance, and reliability.
IT Security Best Practices
- Learn the latest security protocols, methodologies, and tools to protect IT systems from cyber threats.
- Develop the ability to implement and enforce security policies, perform risk assessments, and address vulnerabilities in both on-premises and cloud-based systems.
Cloud Computing Technologies
- Gain an understanding of cloud service models (IaaS, PaaS, SaaS) and how to integrate cloud solutions with existing IT infrastructures.
- Learn how to manage and monitor cloud environments, optimize resource usage, and ensure data security within cloud platforms.
IT Project Management
- Understand the principles and best practices of managing IT projects, from planning and execution to monitoring and closing.
- Develop skills in project scope management, resource allocation, risk assessment, and team collaboration to ensure successful project delivery within deadlines and budgets.
This diploma is ideal for:
- IT professionals looking to deepen their knowledge and gain advanced technical skills in IT support and management.
- Individuals aspiring to move into more senior IT roles such as network administrator, systems administrator, or IT infrastructure manager.
- Professionals with a basic understanding of IT who wish to enhance their troubleshooting, network design, and server management expertise.
- Those interested in pursuing careers in cloud computing, IT security, or IT project management.
- IT technicians who want to expand their skillset to cover advanced areas like IT project management, network security, and server configuration.
- Individuals seeking to gain a recognized qualification that will increase their job prospects in IT and related fields.
- cloud computing and IT security.
- Those looking to gain hands-on experience in designing and implementing robust IT infrastructures for businesses.
Assessment and Verification
All units within this qualification are subject to internal assessment by the approved centre and external verification by LICQual. The qualification follows a criterion-referenced assessment approach, ensuring that learners meet all specified learning outcomes.
To achieve a ‘Pass’ in any unit, learners must provide valid, sufficient, and authentic evidence demonstrating their attainment of all learning outcomes and compliance with the prescribed assessment criteria. The Assessor is responsible for evaluating the evidence and determining whether the learner has successfully met the required standards.
Assessors must maintain a clear and comprehensive audit trail, documenting the basis for their assessment decisions to ensure transparency, consistency, and compliance with quality assurance requirements.
