In today’s fast-evolving workplace, the role of Human Resources (HR) is more vital than ever. The LICQual Level 3 Diploma in HR and Learning & Development – HR Support is an internationally recognized qualification designed for those looking to build a successful career in HR and talent development. Whether you are starting out or aiming to enhance your foundational knowledge, this course provides the essential skills and understanding needed to support HR functions effectively in any modern organization.
This hands-on and practical diploma bridges the gap between classroom learning and real-world HR challenges. Learners will gain a solid grounding in HR support operations, employee relations, recruitment processes, performance management, and workplace learning. The program emphasizes the development of practical, job-ready skills that employers look for in HR professionals at the entry to mid-level roles.
Designed in line with global HR practices and Learning & Development (L&D) trends, the course equips learners to handle everyday HR duties with confidence. From supporting the employee lifecycle to managing onboarding, training, and employee data, students will be empowered to become key contributors to an organization’s HR department. It also introduces learners to HR systems, legal compliance, and the value of developing a people-centric workplace culture.
The LICQual Level 3 Diploma is ideal for aspiring HR assistants, HR coordinators, L&D officers, and administrative staff who are passionate about people and organizational success. It offers the perfect stepping stone into a rewarding HR career and opens the door to future progression into advanced HR qualifications or CIPD-aligned training pathways.
Whether you’re working in HR support already or planning to move into the field, this diploma will give you a professional edge. Gain a recognized qualification, boost your employability, and start making a real impact in your workplace with the LICQual Level 3 Diploma in HR and Learning & Development – HR Support.
Course Overview
Qualification Title
LICQual Level 3 Diploma in HR and Learning & Development – HR Support
Total Units
6
Total Credits
60
GLH
240
Qualification #
LICQ2200570
Qualification Specification
To enroll in the LICQual Level 3 Diploma in HR and Learning & Development – HR Support, applicants must meet the following criteria:
|
Qualification# |
Unit Title |
Credits |
GLH |
|---|---|---|---|
|
LICQ2200570-1 |
Introduction to Human Resource Management |
10 |
40 |
|
LICQ2200570-2 |
Supporting Recruitment and Onboarding Processes |
10 |
40 |
|
LICQ2200570-3 |
Understanding Employment Law and Workplace Policies |
10 |
40 |
|
LICQ2200570-4 |
Learning & Development Principles and Delivery Methods |
10 |
40 |
|
LICQ2200570-5 |
Performance Management and Employee Engagement |
10 |
40 |
|
LICQ2200570-6 |
HR Systems, Documentation, and Effective Communication in the Workplace |
10 |
40 |
By the end of this course, learners will be able to:
Unit 1: Introduction to Human Resource Management
By the end of this unit, learners will be able to:
- Describe the key roles and responsibilities of HR professionals within an organization
- Explain the stages of the employee lifecycle and how HR supports each phase
- Understand the strategic and operational functions of HR
- Identify how HR contributes to business success and workforce development
Unit 2: Supporting Recruitment and Onboarding Processes
By the end of this unit, learners will be able to:
- Assist in the recruitment process, including job postings, shortlisting, and interview scheduling
- Understand the key steps involved in onboarding and orienting new employees
- Explain the importance of compliance and documentation during recruitment
- Contribute to a positive candidate and employee onboarding experience
Unit 3: Understanding Employment Law and Workplace Policies
By the end of this unit, learners will be able to:
- Identify the key elements of employment law relevant to HR support roles
- Understand statutory rights, employment contracts, and workplace obligations
- Apply basic knowledge of workplace policies on equality, discipline, and grievance handling
- Recognize the importance of legal compliance and fair treatment of employees
Unit 4: Learning & Development Principles and Delivery Methods
By the end of this unit, learners will be able to:
- Understand the purpose of Learning & Development in supporting employee performance
- Identify learning needs and assist in planning L&D activities
- Describe different types of learning interventions and delivery methods
- Support the coordination and evaluation of training sessions
Unit 5: Performance Management and Employee Engagement
By the end of this unit, learners will be able to:
- Support the performance management cycle including goal setting and reviews
- Understand how employee feedback and recognition influence engagement
- Assist in implementing strategies to increase employee motivation and satisfaction
- Recognize the impact of effective performance management on organizational culture
Unit 6: HR Systems, Documentation, and Effective Communication in the Workplace
By the end of this unit, learners will be able to:
- Use basic HR information systems to manage employee records and data securely
- Prepare and maintain HR documentation in compliance with organizational standards
- Communicate effectively and professionally in the workplace across different teams
- Understand the importance of confidentiality, data protection, and record-keeping in HR
This course is ideal for:
- Individuals new to Human Resources who want to begin a career in HR, Learning & Development, or people management.
- School leavers or recent graduates looking to enter the workforce with a recognized HR qualification.
- Administrative professionals aiming to transition into HR support or L&D assistant roles within an organization.
- Junior HR staff or HR interns seeking formal training to improve their knowledge and confidence in HR practices.
- Employees in small businesses or start-ups who manage basic HR functions alongside other responsibilities.
- Career changers from other industries looking to move into the growing field of HR and employee development.
- Training and support staff wanting to enhance their understanding of performance management and staff engagement.
- Line managers and supervisors seeking foundational HR skills to better manage their teams.
- Aspiring HR coordinators or assistants who want to progress toward higher-level qualifications such as Level 4 or 5 Diplomas.
- International learners looking for a UK-based, globally recognized qualification in HR and Learning & Development.
Assessment and Verification
All units within this qualification are subject to internal assessment by the approved centre and external verification by LICQual. The qualification follows a criterion-referenced assessment approach, ensuring that learners meet all specified learning outcomes.
To achieve a ‘Pass’ in any unit, learners must provide valid, sufficient, and authentic evidence demonstrating their attainment of all learning outcomes and compliance with the prescribed assessment criteria. The Assessor is responsible for evaluating the evidence and determining whether the learner has successfully met the required standards.
Assessors must maintain a clear and comprehensive audit trail, documenting the basis for their assessment decisions to ensure transparency, consistency, and compliance with quality assurance requirements.
