The LICQual Level 3 Certificate in Pharmacy Administration and Leadership (Cert Pharmacy Administration) is a specialised qualification designed for pharmacy professionals seeking to enhance their leadership, management, and administrative skills within healthcare settings. This course provides learners with a comprehensive understanding of pharmacy operations, organisational management, leadership principles, and regulatory compliance, enabling them to take on advanced roles and responsibilities in pharmacy practice. It is ideal for individuals aiming to advance their careers, broaden their professional knowledge, and strengthen their Continuing Professional Development (CPD).
Learners will explore key areas such as leadership in pharmacy teams, effective communication, workflow management, policy implementation, and quality assurance. The programme combines theoretical knowledge with practical application, allowing learners to develop essential skills in decision-making, team management, and operational efficiency. This equips learners with the ability to improve pharmacy services, optimise processes, and contribute to better patient care outcomes.
LICQual emphasises the importance of high-quality training. Centres delivering this qualification must have competent and qualified staff, along with access to all necessary resources and materials, to provide a structured, supportive, and engaging learning environment. This ensures learners gain the knowledge, skills, and practical experience required to succeed in their studies and professional roles.
By completing the LICQual Level 3 Certificate in Pharmacy Administration and Leadership, learners not only enhance their professional expertise but also position themselves for new opportunities in pharmacy management, leadership roles, and operational oversight. This qualification is an essential step for committed professionals aspiring to excel in the evolving field of pharmacy administration and leadership.
Course Overview
Qualification Title
LICQual Level 3 Certificate in Pharmacy Administration and Leadership (Cert Pharmacy Administration)
Total Units
6
Total Credits
60
GLH
240
Qualification #
LICQ2201129
Qualification Specification
To enroll in the LICQual Level 3 Certificate in Pharmacy Administration and Leadership (Cert Pharmacy Administration), applicants must meet the following criteria:
|
Qualification# |
Unit Title |
Credits |
GLH |
|---|---|---|---|
|
LICQ2201129-1 |
Introduction to Pharmacy Administration |
10 |
40 |
|
LICQ2201129-2 |
Leadership Principles in Pharmacy |
10 |
40 |
|
LICQ2201129-3 |
Communication and Stakeholder Management |
10 |
40 |
|
LICQ2201129-4 |
Operational and Workflow Management |
10 |
40 |
|
LICQ2201129-5 |
Regulatory Compliance and Quality Assurance |
10 |
40 |
|
LICQ2201129-6 |
Professional Development and CPD in Pharmacy Leadership |
10 |
40 |
By the end of this course, learners will be able to:
Unit 1: Introduction to Pharmacy Administration
By the end of this unit, learners will be able to:
- Explain the structure and functions of pharmacy administration within healthcare settings
- Describe key responsibilities and operational roles in pharmacy management
- Analyse the impact of effective administration on pharmacy service delivery and patient care
Unit 2: Leadership Principles in Pharmacy
By the end of this unit, learners will be able to:
- Demonstrate knowledge of leadership theories and styles relevant to pharmacy teams
- Apply team management and motivational strategies to support staff performance
- Evaluate decision-making techniques to lead effectively in pharmacy operations
Unit 3: Communication and Stakeholder Management
By the end of this unit, learners will be able to:
- Develop professional communication skills for interactions with staff, patients, and healthcare stakeholders
- Apply conflict resolution strategies to maintain a positive work environment
- Analyse the importance of stakeholder engagement in pharmacy leadership
Unit 4: Operational and Workflow Management
By the end of this unit, learners will be able to:
- Plan and optimise pharmacy workflows to improve efficiency and service delivery
- Apply resource allocation and inventory management principles in pharmacy settings
- Evaluate operational practices to ensure effectiveness and compliance with organisational goals
Unit 5: Regulatory Compliance and Quality Assurance
By the end of this unit, learners will be able to:
- Explain legal, ethical, and regulatory requirements in pharmacy practice
- Apply quality assurance principles and audit processes to maintain high standards
- Identify risks and implement strategies for continuous improvement in pharmacy operations
Unit 6: Professional Development and CPD in Pharmacy Leadership
By the end of this unit, learners will be able to:
- Reflect on personal practice and identify areas for professional growth in pharmacy leadership
- Develop a plan for continuous professional development (CPD)
- Apply ethical principles and professional standards in decision-making and leadership roles
This course is designed for professionals and learners who wish to enhance their leadership, management, and administrative skills in pharmacy practice. It is particularly suitable for:
- Pharmacy Technicians and Assistants aiming to develop management and leadership competencies
- Pharmacists and Healthcare Professionals seeking to take on supervisory or administrative roles within pharmacy settings
- Team Leaders and Supervisors looking to improve operational efficiency, workflow management, and staff performance
- Learners pursuing Continuing Professional Development (CPD) to strengthen professional skills and career prospects
- Professionals involved in pharmacy operations or healthcare management who require knowledge of regulatory compliance, quality assurance, and operational oversight
- Learners committed to improving patient care through effective administration, leadership, and organisational practices
This course is ideal for motivated learners who want to combine theoretical knowledge with practical leadership and administrative skills, preparing them for success in a variety of pharmacy and healthcare management roles.
To ensure high-quality delivery and successful learner outcomes, centres offering the LICQual Level 3 Certificate in Pharmacy Administration and Leadership (Cert Pharmacy Administration) must meet the following requirements:
- Qualified and Competent Staff: Centres must have instructors and assessors with relevant qualifications and professional experience in pharmacy administration, healthcare management, or leadership.
- Comprehensive Learning Resources: Centres should provide access to up-to-date textbooks, reference materials, digital learning platforms, and practical tools to support effective teaching and learning.
- Safe and Adequate Facilities: Learning environments must be well-equipped, safe, and suitable for classroom instruction, leadership exercises, and operational practice simulations where applicable.
- Assessment and Monitoring Systems: Centres must implement robust processes to assess learners’ theoretical knowledge, practical skills, and competency in line with LICQual standards.
- Access to Practical Learning Opportunities: Learners should have opportunities to apply leadership and management skills in simulated or real-world pharmacy settings to reinforce applied learning.
- Commitment to Quality and CPD: Centres must support continuous professional development for staff and maintain ongoing quality assurance processes to ensure learners achieve high-standard outcomes.
Meeting these requirements ensures learners benefit from a structured, engaging, and professional learning experience, equipping them with the skills and knowledge necessary for career advancement in pharmacy administration and leadership.
Assessment and Verification
All units within this qualification are subject to internal assessment by the approved centre and external verification by LICQual. The qualification follows a criterion-referenced assessment approach, ensuring that learners meet all specified learning outcomes.
To achieve a ‘Pass’ in any unit, learners must provide valid, sufficient, and authentic evidence demonstrating their attainment of all learning outcomes and compliance with the prescribed assessment criteria. The Assessor is responsible for evaluating the evidence and determining whether the learner has successfully met the required standards.
Assessors must maintain a clear and comprehensive audit trail, documenting the basis for their assessment decisions to ensure transparency, consistency, and compliance with quality assurance requirements.
