In an era where data drives decision-making, mastering advanced skills in Information Management Systems is essential for career growth and organizational success. The LICQual Level 2 Diploma in Information Management Systems offers applicants an intermediate pathway to deepen their understanding and expertise in managing information technology within dynamic business environments. This course builds on foundational knowledge and introduces more complex concepts and practical applications critical for modern workplaces.
Designed for applicants who have basic ICT skills, this diploma focuses on enhancing technical proficiency in managing information systems that support business operations. Students will explore diverse areas including data processing, database management, office automation, and digital communication tools. The course blends theoretical knowledge with hands-on practice, ensuring applicants can confidently apply concepts in real-world scenarios.
The LICQual Level 2 Diploma in Information Management Systems is perfect for individuals aiming to advance their skills for roles such as IT support, data coordinator, or office systems administrator. It is also ideal for those preparing to progress to higher qualifications or seeking specialized knowledge to meet the demands of evolving information systems landscapes. This course requires no prior professional experience but assumes familiarity with basic ICT concepts.
applicants will engage with topics such as managing databases, spreadsheet modeling, network fundamentals, and the use of cloud services for efficient data handling. The curriculum emphasizes best practices in data security, privacy, and ethical handling of information, reflecting current industry standards. Each unit is designed to equip applicants with competencies that enhance both individual performance and organizational productivity.
As organizations increasingly rely on robust information systems, the demand for skilled professionals who understand how to manage, protect, and optimize these systems continues to grow. This diploma equips applicants with the knowledge to support and improve information workflows, making them valuable assets in any business or IT environment. Graduates will be prepared to contribute effectively to their teams and pursue further professional development.
Completing the LICQual Level 2 Diploma in Information Management Systems signals a commitment to developing practical IT skills combined with a strong theoretical foundation. LICQual Level 2 Diploma in Information Management Systems qualification is recognized internationally and supports career advancement in a variety of sectors. Whether starting a new career or enhancing current capabilities, this diploma provides a solid platform to thrive in the fast-paced world of information technology and systems management.
Course Overview
Qualification Title
LICQual Level 2 Diploma in Information Management Systems
Total Units
6
Total Credits
36
GLH
120
Qualification #
LICQ2200425
Qualification Specification
To enroll in the LICQual Level 2 Diploma in Information Management Systems applicants must meet the following criteria:
|
Qualification# |
Unit Title |
Credits |
GLH |
|---|---|---|---|
|
LICQ2200425-1 |
Managing Electronic Resources and Databases |
6 |
20 |
|
LICQ2200425-2 |
Planning and Maintaining Information System Infrastructure |
6 |
20 |
|
LICQ2200425-3 |
Automating Information Processes with IT Tools |
6 |
20 |
|
LICQ2200425-4 |
Compliance and Risk Management in Information Systems |
6 |
20 |
|
LICQ2200425-5 |
Developing User Support and Help Desk Protocols |
6 |
20 |
|
LICQ2200425-6 |
Evaluating User Experience in Information System Design |
6 |
20 |
By the end of this course, learners will be able to:
1. Managing Electronic Resources and Databases
- Demonstrate the ability to organize, store, and retrieve electronic resources effectively.
- Manage databases using appropriate software tools to maintain data accuracy and integrity.
- Apply best practices for data classification, indexing, and electronic resource management.
2. Planning and Maintaining Information System Infrastructure
- Explain key components of information system infrastructure and their roles.
- Develop basic plans for setting up and maintaining hardware and software systems.
- Perform routine maintenance tasks to ensure system reliability and performance.
3. Automating Information Processes with IT Tools
- Identify opportunities to automate repetitive information management tasks.
- Use IT tools such as macros, scripts, and workflow software to enhance efficiency.
- Evaluate the effectiveness of automated processes in reducing errors and saving time.
4. Compliance and Risk Management in Information Systems
- Understand relevant legal, regulatory, and organizational compliance requirements.
- Identify risks associated with information systems and propose mitigation strategies.
- Implement policies and procedures to ensure compliance and protect data assets.
5. Developing User Support and Help Desk Protocols
- Design and document effective user support procedures for information systems.
- Demonstrate communication skills necessary for providing technical assistance.
- Manage help desk operations, including issue tracking and resolution protocols.
6. Evaluating User Experience in Information System Design
- Assess user needs and behaviors to inform system design decisions.
- Apply usability principles to evaluate and improve system interfaces.
- Recommend enhancements based on user feedback and system performance metrics.
This diploma is ideal for:
- Individuals with basic IT knowledge who want to advance their skills in managing complex information systems.
- Entry-level professionals seeking roles in IT support, data management, or system administration.
- Students who have completed introductory IT courses and wish to progress to intermediate-level qualifications.
- Office administrators and business staff looking to improve their technical abilities in information systems.
- Career changers aiming to enter the growing field of information management and technology.
- IT enthusiasts eager to develop practical skills in system automation, database management, and user support.
- Small business owners wanting to optimize their information infrastructure and digital workflows.
- Learners preparing for further education or certifications in information technology and systems management.
- Professionals working in customer service or help desk roles who want to enhance their technical support skills.
- Individuals interested in understanding compliance, risk management, and data security in information systems.
- Employees in organizations undergoing digital transformation who need to support new IT systems.
- Learners aiming to improve their ability to evaluate and enhance user experience in technology solutions.
- Those looking for a recognized qualification to boost their CV and career prospects in IT.
- International students seeking an accredited Level 2 diploma in Information Management Systems.
- People interested in gaining hands-on experience with cloud storage, databases, and automation tools.
- Anyone wanting to build confidence in managing and troubleshooting everyday information technology challenges.
Assessment and Verification
All units within this qualification are subject to internal assessment by the approved centre and external verification by LICQual. The qualification follows a criterion-referenced assessment approach, ensuring that applicants meet all specified learning outcomes.
To achieve a ‘Pass’ in any unit, applicants must provide valid, sufficient, and authentic evidence demonstrating their attainment of all learning outcomes and compliance with the prescribed assessment criteria. The Assessor is responsible for evaluating the evidence and determining whether the applicants has successfully met the required standards.
Assessors must maintain a clear and comprehensive audit trail, documenting the basis for their assessment decisions to ensure transparency, consistency, and compliance with quality assurance requirements.
