The LICQual Level 2 Diploma in Electronic Document Management is a professionally designed qualification for individuals looking to build solid intermediate-level expertise in managing digital records and documentation. As organizations across industries transition to paperless operations, the ability to manage electronic documents efficiently and securely has become a critical skill.
This diploma equips learners with the tools, techniques, and systems knowledge required to implement effective document workflows, ensure compliance, and support operational efficiency using modern Electronic Document Management Systems (EDMS).
Throughout this diploma, learners will explore essential topics such as document digitization, classification, metadata structuring, automated workflow management, and secure file storage. The course focuses on both theoretical concepts and practical application, enabling learners to perform key functions within a digital office or records management team. The LICQual Level 2 Diploma in Electronic Document Management also introduces learners to industry-standard practices for compliance, retention scheduling, and document recovery planning.
This qualification is ideal for professionals working in administration, human resources, finance, legal, education, or healthcare sectors—anywhere that electronic document integrity, privacy, and accessibility are critical. Learners will gain skills to manage multi-user repositories, maintain version control, assign access permissions, and support audit readiness. The course promotes a deep understanding of EDMS software tools and how they are applied to enhance collaboration and business continuity.
Whether learners are seeking career advancement, role transition, or foundational preparation for senior document control responsibilities, this diploma provides a structured and practical learning path. The LICQual Level 2 Diploma in Electronic Document Management also serves as a progression route toward Level 3 qualifications and specialized certifications in information governance, digital archiving, or compliance.
By completing this course, individuals will acquire the confidence and capability to lead or contribute to document control functions within any organization. With increasing demand for professionals skilled in electronic document management, this diploma is a vital step in establishing a career in modern digital administration and information management.
Course Overview
Qualification Title
LICQual Level 2 Diploma in Electronic Document Management
Total Units
6
Total Credits
36
GLH
120
Qualification #
LICQ2200483
Qualification Specification
To enroll in the LICQual Level 2 Diploma in Electronic Document Management applicants must meet the following criteria:
|
Qualification# |
Unit Title |
Credits |
GLH |
|---|---|---|---|
|
LICQ2200483-1 |
Mid-Level Document Management System Administration |
6 |
20 |
|
LICQ2200483-2 |
Regulatory Compliance: ISO Standards and Data Laws |
6 |
20 |
|
LICQ2200483-3 |
Workflow Design and Optimization in EDMS |
6 |
20 |
|
LICQ2200483-4 |
Collaboration, Sharing, and Remote Access Controls |
6 |
20 |
|
LICQ2200483-5 |
Developing EDMS Policy and Procedure Documentation |
6 |
20 |
|
LICQ2200483-6 |
Evaluating EDMS Software for Business Needs |
6 |
20 |
By the end of this course,applicants will be able to:
- Mid-Level Document Management System Administration
- Perform administrative tasks such as user management, folder structuring, and permissions setup in an EDMS.
- Maintain system functionality and resolve common issues in day-to-day document operations.
- Regulatory Compliance: ISO Standards and Data Laws
- Interpret and apply relevant ISO standards and data protection regulations (e.g., GDPR) to document management practices.
- Ensure that organizational document handling aligns with legal and regulatory requirements.
- Workflow Design and Optimization in EDMS
- Design and implement workflow processes to automate document routing, review, and approval.
- Analyze workflow efficiency and apply improvements to reduce manual effort and processing time.
- Collaboration, Sharing, and Remote Access Controls
- Enable and manage secure document sharing across departments and remote teams.
- Apply access control strategies to maintain document security and confidentiality.
- Developing EDMS Policy and Procedure Documentation
- Draft and implement policies and procedures that guide consistent EDMS usage across an organization.
- Communicate best practices for document naming, storage, retention, and disposal.
- Evaluating EDMS Software for Business Needs
- Assess the features, scalability, and compatibility of different EDMS platforms.
- Recommend appropriate software solutions based on organizational goals and user requirements.
This diploma is ideal for:
- Administrative professionals aiming to enhance their document management skills
- Records officers handling electronic filing and compliance tasks
- Office managers responsible for overseeing document workflows and policies
- Junior IT staff managing EDMS software and user permissions
- HR personnel organizing and securing employee digital records
- Finance and accounting staff handling invoices and electronic audit trails
- Legal secretaries managing case files and compliance documentation
- Healthcare administrators overseeing patient record systems
- Clerks and assistants transitioning from paper to digital recordkeeping
- Professionals planning to progress into EDMS consultancy or system analysis
- Project coordinators supporting document workflows and version control
- Remote workers and virtual assistants managing collaborative document access
- Staff members implementing digital transformation initiatives in small businesses
- Compliance assistants enforcing ISO and GDPR requirements in document processes
- Individuals seeking a structured, career-focused qualification in electronic document management
Assessment and Verification
All units within this qualification are subject to internal assessment by the approved centre and external verification by LICQual. The qualification follows a criterion-referenced assessment approach, ensuring that learners meet all specified learning outcomes.
To achieve a ‘Pass’ in any unit, learners must provide valid, sufficient, and authentic evidence demonstrating their attainment of all learning outcomes and compliance with the prescribed assessment criteria. The Assessor is responsible for evaluating the evidence and determining whether the learner has successfully met the required standards.
Assessors must maintain a clear and comprehensive audit trail, documenting the basis for their assessment decisions to ensure transparency, consistency, and compliance with quality assurance requirements.
