The LICQual Level 1 Certificate in IT Technician is a foundational course designed for individuals looking to develop essential IT skills and kick-start a career in technology. As businesses and organizations continue to rely on digital systems, the demand for skilled IT technicians is growing.
This course provides a strong introduction to IT fundamentals, including computer hardware, software installation, networking basics, and troubleshooting techniques.
Ideal for beginners, students, and aspiring IT professionals, this program focuses on hands-on learning and practical applications. Learners will gain confidence in handling technical tasks such as setting up computer systems, diagnosing common IT issues, and implementing basic security measures. By understanding the core components of IT support, participants will be prepared to take the first step toward a successful career in the technology industry.
The LICQual Level 1 Certificate in IT Technician covers key topics essential for IT support and system maintenance. Learners will explore fundamental concepts such as operating system management, software and hardware installation, network configuration, and cybersecurity awareness. The course also emphasizes troubleshooting techniques, allowing participants to identify and resolve technical issues efficiently.
Upon completion, learners will have the foundational skills needed to pursue further qualifications in IT or entry-level roles such as IT support assistant or helpdesk technician. Whether you are looking to build a career in IT or simply enhance your technical skills, this certification provides the knowledge and practical experience necessary to excel in today’s technology-driven world.
Course Overview
Qualification Title
LICQual Level 1 Certificate in IT Technician
Total Units
6
Total Credits
12
GLH
36
Qualification #
LICQ2200338
Qualification Specification
To enrol in the LICQual Level 1 Certificate in IT Technician, candidates must meet the following entry requirements:
- Educational Requirements: No formal educational qualifications are required. However, basic computer literacy and an interest in IT will help ensure success in the course.
- Experience: No prior experience in IT is necessary. This course is designed for individuals who are new to the IT field and want to gain foundational skills.
- English Language Proficiency: Candidates should have a basic level of English proficiency to understand the course materials and instructions. Non-native English speakers may need to demonstrate their ability to communicate in English, either through prior qualifications or a language assessment.
- Age Requirement: Candidates must be at least 18 years of age at the time of enrolment.
|
Qualification# |
Unit Title |
Credits |
GLH |
|---|---|---|---|
|
LICQ2200338-1 |
Introduction to IT and Digital Devices |
2 |
6 |
|
LICQ2200338-2 |
Computer Hardware Components and Maintenance |
2 |
6 |
|
LICQ2200338-3 |
Operating Systems Basics |
2 |
6 |
|
LICQ2200338-4 |
IT Support Fundamentals |
2 |
6 |
|
LICQ2200338-5 |
Networking Basics |
2 |
6 |
|
LICQ2200338-6 |
Introduction to IT Security |
2 |
6 |
By the end of this course, learners will be able to:
Introduction to IT and Digital Devices
- Develop an understanding of IT systems and the role of digital devices in modern technology.
- Learn how to identify different types of digital devices and their uses in everyday IT environments.
Computer Hardware Components and Maintenance
- Gain the ability to identify key hardware components of a computer system and understand their functions.
- Learn how to perform basic maintenance and troubleshooting of computer hardware, ensuring efficient system performance.
Operating Systems Basics
- Understand the fundamental functions of operating systems and their role in managing hardware and software.
- Develop the ability to install, configure, and troubleshoot common operating systems like Windows and Linux.
IT Support Fundamentals
- Acquire essential skills in providing IT support, including troubleshooting and resolving basic technical issues.
- Learn how to use common IT support tools to diagnose problems and assist users in resolving IT-related challenges.
Networking Basics
- Understand the basic concepts of networking, including the types of networks, IP addressing, and common network devices.
- Gain practical skills in setting up and managing simple networks, including wired and wireless connections.
Introduction to IT Security
- Develop a basic understanding of IT security principles and the importance of protecting systems from cyber threats.
- Learn how to implement basic security measures to safeguard digital devices, data, and networks from common security risks.
This diploma is ideal for:
- Individuals looking to start a career in IT or gain foundational knowledge in IT support.
- People with little to no prior experience in IT who are interested in developing essential technical skills.
- Students or school leavers wanting to explore the field of IT and technology.
- Those looking to upgrade their skills and gain a recognized qualification in IT support and troubleshooting.
- Professionals from other fields seeking to transition into IT roles.
- Individuals who want to develop a basic understanding of computer systems, hardware, networking, and IT security.
- Anyone interested in gaining the skills required for entry-level IT technician positions or further IT qualifications.
Assessment and Verification
All units within this qualification are subject to internal assessment by the approved centre and external verification by LICQual. The qualification follows a criterion-referenced assessment approach, ensuring that learners meet all specified learning outcomes.
To achieve a ‘Pass’ in any unit, learners must provide valid, sufficient, and authentic evidence demonstrating their attainment of all learning outcomes and compliance with the prescribed assessment criteria. The Assessor is responsible for evaluating the evidence and determining whether the learner has successfully met the required standards.
Assessors must maintain a clear and comprehensive audit trail, documenting the basis for their assessment decisions to ensure transparency, consistency, and compliance with quality assurance requirements.
