LICQual Level 3 Diploma in Healthcare Quality and Patient Safety

The LICQual Level 3 Diploma in Healthcare Quality and Patient Safety is a comprehensive qualification designed for healthcare professionals seeking to advance their expertise in maintaining high standards of care, improving patient outcomes, and promoting safety across healthcare settings. This programme equips learners with the knowledge, practical skills, and strategic insight necessary to implement effective quality management systems, monitor compliance, and lead initiatives that enhance patient safety and organizational performance.

This qualification is not intended for fresh candidates. It is specifically aimed at experienced professionals who wish to enhance their career prospects, broaden their knowledge, and strengthen their Continuing Professional Development (CPD). Learners will explore key areas such as quality assurance, risk management, patient safety strategies, regulatory compliance, and continuous improvement methodologies, with a strong emphasis on applying theoretical knowledge to real-world healthcare environments.

Centres delivering this qualification are required to provide learners with competent and qualified staff who have substantial experience in healthcare quality and patient safety. Centres must also ensure the availability of comprehensive study materials, case studies, practical tools, and a supportive learning environment to enable learners to succeed.

Upon completion, learners will be prepared to lead quality improvement initiatives, enhance patient safety protocols, and contribute strategically to organizational excellence. The LICQual Level 3 Diploma in Healthcare Quality and Patient Safety equips learners with essential practical, analytical, and leadership skills, enabling them to take on senior roles in healthcare quality management and significantly advance their professional credibility and career progression opportunities.

Course Overview


Qualification Title

LICQual Level 3 Diploma in Healthcare Quality and Patient Safety

Total Units

6

Total Credits

60

GLH

240

Qualification #

LICQ2200735


Qualification Specification

Download Qualification Specification

To enroll in the LICQual Level 3 Diploma in Healthcare Quality and Patient Safety, applicants must meet the following criteria:

  • Age Requirement: Applicants must be at least 18 years old.
  • Educational Requirements: Learners should possess a relevant Level 2 qualification or equivalent in healthcare, clinical practice, or related fields.
  • Experience: This qualification is designed for experienced professionals. Learners should have prior experience in healthcare delivery, quality management, patient safety, or supervisory roles within healthcare organizations
  • English Language Proficiency: Applicants must have a good command of the English language. Non-native English speakers should demonstrate English proficiency equivalent to IELTS 5.0 or CEFR Level B1 to ensure effective participation and comprehension.
  • Commitment to CPD: Learners should be motivated to enhance their Continuing Professional Development (CPD) and apply their learning to professional practice.
  • Access to Required Resources: Learners should have access to relevant healthcare data, quality management tools, and study materials to successfully complete practical exercises, projects, and assignments.

Qualification#

Unit Title

Credits

GLH

LICQ2200735-1

Principles of Healthcare Quality Management

10

40

LICQ2200735-2

Patient Safety and Risk Management

10

40

LICQ2200735-3

Clinical Governance and Compliance

10

40

LICQ2200735-4

Data Management and Quality Improvement Tools

10

40

LICQ2200735-5

Leadership and Communication in Quality and Safety

10

40

LICQ2200735-6

Applied Healthcare Quality and Safety Projects

10

40

By the end of this course, learners will be able to:

Unit 1: Principles of Healthcare Quality Management
By the end of this unit, learners will be able to:

  • Explain the core principles and concepts of healthcare quality management.
  • Analyse the role of quality frameworks and accreditation standards in patient care.
  • Evaluate regulatory and ethical considerations in healthcare quality assurance.
  • Apply quality management principles to real-world healthcare settings.

Unit 2: Patient Safety and Risk Management
By the end of this unit, learners will be able to:

  • Identify and assess potential risks to patient safety within healthcare settings.
  • Implement strategies to prevent errors and adverse events.
  • Monitor and report safety incidents in accordance with best practice.
  • Promote a culture of safety and accountability among healthcare teams.

Unit 3: Clinical Governance and Compliance
By the end of this unit, learners will be able to:

  • Explain the principles and purpose of clinical governance in healthcare.
  • Monitor compliance with healthcare policies, procedures, and regulations.
  • Analyse clinical processes and performance indicators to identify improvement opportunities.
  • Apply continuous improvement strategies to enhance patient care quality.

Unit 4: Data Management and Quality Improvement Tools
By the end of this unit, learners will be able to:

  • Collect, analyse, and interpret healthcare quality and safety data.
  • Apply quality improvement tools and methodologies effectively.
  • Present data-driven findings to support decision-making processes.
  • Implement data-based strategies to improve patient outcomes and organisational performance.

Unit 5: Leadership and Communication in Quality and Safety
By the end of this unit, learners will be able to:

  • Demonstrate leadership skills in managing quality and patient safety initiatives.
  • Communicate effectively with healthcare teams and stakeholders.
  • Foster collaboration and accountability within healthcare organisations.
  • Influence organisational culture to prioritise quality and patient safety.

Unit 6: Applied Healthcare Quality and Safety Projects
By the end of this unit, learners will be able to:

  • Analyse real-world healthcare quality and patient safety challenges.
  • Plan, implement, and manage improvement projects effectively.
  • Evaluate project outcomes and determine effectiveness.
  • Recommend strategies for sustainable improvements in healthcare quality and safety.

The LICQual Level 3 Diploma in Healthcare Quality and Patient Safety is designed for experienced healthcare professionals who wish to advance their expertise in delivering high-quality care and maintaining patient safety across healthcare settings. This qualification is not intended for fresh candidates and is ideal for those seeking to enhance their career prospects, broaden their knowledge, and strengthen their Continuing Professional Development (CPD).

This course is suitable for:

  • Healthcare quality assurance and compliance officers aiming to improve organizational standards.
  • Hospital administrators and operational managers responsible for implementing quality and safety initiatives.
  • Clinical supervisors and department heads seeking to enhance patient safety and service delivery.
  • Healthcare professionals committed to CPD who wish to develop leadership, analytical, and risk management skills.
  • Allied health professionals and clinicians interested in understanding and applying quality management principles to improve patient outcomes.
  • Risk management and safety coordinators who want to implement effective patient safety strategies and continuous improvement initiatives.

Enrolling in this course enables learners to gain practical, strategic, and analytical skills to lead quality improvement initiatives, enhance patient safety protocols, and contribute to organisational excellence, preparing them for senior roles in healthcare quality and patient safety management.

To deliver the LICQual Level 3 Diploma in Healthcare Quality and Patient Safety, centres must meet specific standards to ensure high-quality training, learner success, and compliance with international educational standards. Key requirements include:

  • Qualified and Competent Staff – Trainers, assessors, and internal quality assurers must hold relevant qualifications and professional experience in healthcare quality management, patient safety, and operational governance.
  • Access to Learning Resources – Centres must provide learners with up-to-date study materials, case studies, practical tools, and digital resources to support effective learning and skill development.
  • Appropriate Facilities – Training environments, whether physical or online, should include secure IT systems, multimedia equipment, and collaborative spaces for workshops, seminars, and project-based learning.
  • Assessment and Quality Assurance Systems – Centres must implement robust assessment procedures, internal verification, and quality assurance processes to ensure consistent and credible learner outcomes.
  • Learner Support Services – Academic guidance, technical support, and career development resources should be available to support learners throughout the qualification.
  • Compliance and Data Security – Centres must follow best practices in information management, data protection, and adherence to relevant healthcare regulations when handling learner information.
  • Commitment to CPD and Continuous Improvement – Centres should foster a professional learning environment that encourages continuous improvement, staff development, and learner progression.

By meeting these requirements, centres create an environment that enables learners to develop practical, strategic, and analytical skills, preparing them to lead quality improvement initiatives, enhance patient safety, and contribute to healthcare organizational excellence.

Assessment and Verification

All units within this qualification are subject to internal assessment by the approved centre and external verification by LICQual. The qualification follows a criterion-referenced assessment approach, ensuring that learners meet all specified learning outcomes.

To achieve a ‘Pass’ in any unit, learners must provide valid, sufficient, and authentic evidence demonstrating their attainment of all learning outcomes and compliance with the prescribed assessment criteria. The Assessor is responsible for evaluating the evidence and determining whether the learner has successfully met the required standards.

Assessors must maintain a clear and comprehensive audit trail, documenting the basis for their assessment decisions to ensure transparency, consistency, and compliance with quality assurance requirements.

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