The LICQual Level 3 Diploma in Incident and Investigation is a vital qualification for professionals seeking to develop the skills required to effectively manage, investigate, and resolve incidents in the workplace. Designed for individuals working in health and safety, risk management, or operational roles, this internationally recognized diploma equips learners with the knowledge and tools to conduct thorough investigations, identify root causes, and implement corrective actions to prevent future occurrences.
Incidents, whether in safety, security, or operations, can have a significant impact on an organization’s productivity, reputation, and legal compliance. This course provides the necessary framework for investigating incidents in a structured and efficient way, ensuring organizations can respond proactively to potential risks. Upon successful completion, learners will be well-prepared to lead investigations, analyze complex incidents, and apply best practices to improve workplace safety and operations.
The LICQual Level 3 Diploma in Incident and Investigation offers a comprehensive curriculum, combining theory with practical application to ensure that participants are fully equipped to handle incidents and lead investigations in a variety of industries. This course covers key topics such as incident reporting and analysis, legal considerations, risk assessment, and the use of investigation tools and techniques. Learners will gain a deep understanding of how to systematically identify hazards, determine the root causes of incidents, and propose effective solutions to mitigate risks.
The course begins with an introduction to incident management, focusing on the importance of effective reporting and documentation. It delves into various investigative techniques, helping learners to gather, assess, and analyze evidence in order to form actionable insights. The legal and regulatory frameworks surrounding incident management are also covered, ensuring that learners understand their responsibilities in maintaining compliance and protecting both the organization and its employees.
Key areas include conducting interviews, analyzing witness statements, evaluating data, and producing detailed reports. Learners will also explore best practices for developing and implementing corrective actions and improvement plans to enhance organizational safety and prevent future incidents.
This qualification is ideal for those in operational management, health and safety roles, or anyone tasked with overseeing or conducting incident investigations. Whether you’re an experienced professional looking to formalize your expertise or an individual aiming to enhance your career prospects in safety and risk management, the Level 3 Diploma in Incident and Investigation will provide you with the skills and knowledge necessary to drive safety improvements and respond effectively to incidents in the workplace.
The Level 3 Diploma in Incident and Investigation ensures that learners gain critical skills in analyzing incidents, implementing safety measures, and improving overall operational efficiency, making it an invaluable qualification for those working in safety, compliance, and risk management roles.
Course Overview
Qualification Title
LICQual Level 3 Diploma in Incident and Investigation
Total Units
6
Total Credits
60
GLH
240
Qualification #
LICQ2200405
Qualification Specification
To enroll in the LICQual Level 3 Diploma in Incident and Investigation applicants must meet the following criteria:
|
Qualification# |
Unit Title |
Credits |
GLH |
|---|---|---|---|
|
LICQ2200405-1 |
Principles of Incident Investigation |
10 |
40 |
|
LICQ2200405-2 |
Legal and Regulatory Framework |
10 |
40 |
|
LICQ2200405-3 |
Incident Reporting and Documentation |
10 |
40 |
|
LICQ2200405-4 |
Evidence Collection and Analysis |
10 |
40 |
|
LICQ2200405-5 |
Root Cause Analysis |
10 |
40 |
|
LICQ2200405-6 |
Corrective and Preventive Actions |
10 |
40 |
By the end of this course, learners will be able to:
- Principles of Incident Investigation
- Understand the key principles and methodologies used in effective incident investigation.
- Demonstrate the ability to manage the investigation process from initial reporting to final resolution.
- Legal and Regulatory Framework
- Recognize and understand the relevant legal and regulatory frameworks that govern incident investigations and safety standards.
- Apply legal considerations when conducting investigations, ensuring compliance with industry standards and legislation.
- Incident Reporting and Documentation
- Understand the importance of accurate incident reporting and documentation for legal, safety, and organizational purposes.
- Develop and implement a systematic approach to recording and documenting incident details, ensuring clarity and completeness.
- Evidence Collection and Analysis
- Identify, collect, and preserve evidence during an incident investigation in accordance with best practices.
- Analyze evidence effectively to draw meaningful conclusions and establish facts surrounding the incident.
- Root Cause Analysis
- Apply various root cause analysis techniques to determine the underlying causes of incidents.
- Conduct thorough investigations that go beyond immediate causes to identify systemic issues that may have contributed to the incident.
- Corrective and Preventive Actions
- Recommend corrective actions to address identified root causes and prevent recurrence of similar incidents.
- Develop and implement preventive measures to improve safety protocols and minimize future risks.
This diploma is ideal for:
- Professionals working in health and safety, risk management, or operational roles who are responsible for incident investigation and safety management.
- Supervisors, managers, and team leaders who want to enhance their skills in investigating workplace incidents and implementing corrective actions.
- Health and safety officers seeking to formalize their expertise in incident reporting, documentation, and legal compliance.
- Individuals interested in specializing in root cause analysis and improving incident response strategies.
- Those working in high-risk industries (construction, manufacturing, healthcare, etc.) who need to develop strong incident management skills to ensure compliance and reduce future risks.
- Workers or professionals looking to advance their careers in safety, risk management, and operational risk assessment through comprehensive incident investigation training.
- Anyone looking to gain a formal qualification in incident investigation and improve their ability to handle and resolve incidents effectively within their organization.
Assessment and Verification
All units within this qualification are subject to internal assessment by the approved centre and external verification by LICQual. The qualification follows a criterion-referenced assessment approach, ensuring that learners meet all specified learning outcomes.
To achieve a ‘Pass’ in any unit, learners must provide valid, sufficient, and authentic evidence demonstrating their attainment of all learning outcomes and compliance with the prescribed assessment criteria. The Assessor is responsible for evaluating the evidence and determining whether the learner has successfully met the required standards.
Assessors must maintain a clear and comprehensive audit trail, documenting the basis for their assessment decisions to ensure transparency, consistency, and compliance with quality assurance requirements.
