LICQual Level 2 Award in Document Control and Record Management

The LICQual Level 2 Award in Document Control and Record Management is the perfect qualification for individuals who want to gain essential skills in organizing, managing, and controlling documents and records within an organization. In today’s business world, the efficient handling of documents is vital for maintaining compliance, protecting sensitive information, and enhancing operational productivity.

This course is designed for those who are starting their careers in document management or want to formalize their knowledge and skills in this critical area. Whether you are in an administrative role, working in compliance, or managing corporate records, this qualification will give you the expertise to ensure that your organization’s documents are properly controlled and maintained.

The LICQual Level 2 Award in Document Control and Record Management covers the fundamental principles and practices necessary for effective document and record management. Students will learn the key aspects of document control, including the creation, storage, retrieval, and disposal of documents, ensuring they adhere to industry standards and regulatory requirements. You will also gain a solid understanding of how to manage confidential and sensitive information securely, implement effective document control systems, and maintain accurate records for easy access and retrieval.

Designed for those looking to enhance their administrative or compliance skills, this course provides practical knowledge and hands-on techniques that can be applied directly in any organization. By the end of the course, you will have the skills to manage documents and records efficiently, maintain confidentiality, and ensure organizational compliance with legal and regulatory requirements. The LICQual Level 2 Award is an excellent starting point for anyone wanting to establish a career in document control and records management.

Course Overview


Qualification Title

LICQual Level 2 Award in Document Control and Record Management


Total Units

6

Total Credits

6

GLH

12

Qualification #

LICQ2200239


Qualification Specification

Download Qualification Specification

To enrol in the LICQual Level 2 Award in Document Control and Record Management course, candidates must meet the following entry requirements:

  1. Educational Requirements: There are no specific formal academic qualifications required to enroll in the LICQual Level 2 Award. However, candidates should have a basic understanding of reading, writing, and numeracy. Ideally, learners should have completed a Level 1 qualification or have a basic understanding of document control and records management. This will provide a foundation for the more advanced topics covered in this course.
  2. Experience: While prior experience in document control or record management is not mandatory, it is highly recommended that learners have some exposure to administrative or office-based work, particularly in managing documents or records. This could include roles in administrative support, data entry, or office management. Having a basic understanding of document handling processes will be beneficial, but not a requirement.
  3. English Language Proficiency: Since the course is delivered in English, participants should have a basic proficiency in the English language. Learners must be able to understand written and spoken English in order to comprehend course materials, follow instructions, and engage in discussions and assessments.
  4. Age Requirement: Candidates must be at least 18 years of age at the time of enrolment.

Qualification#

Unit Title

Credits

GLH

LICQ2200239-1

Advanced Document Control Practices

1

2

LICQ2200239-2

Record Management Frameworks

1

2

LICQ2200239-3

Electronic Document Management Systems

1

2

LICQ2200239-4

Classification and Indexing Systems

1

2

LICQ2200239-5

Risk Management and Document Security

1

2

LICQ2200239-6

Record Retention Policies and Procedures

1

2

By the end of this course, learners will be able to:

Advanced Document Control Practices

  • Demonstrate a thorough understanding of advanced document control practices, including version control, document approval processes, and document distribution.
  • Apply advanced document management techniques to ensure accuracy, consistency, and compliance across all organizational documents.
  • Identify and address challenges in managing large volumes of documents effectively and securely.

Record Management Frameworks

  • Understand and describe various record management frameworks used within different industries.
  • Evaluate and implement best practices for setting up and maintaining an effective record management system tailored to an organization’s needs.
  • Recognize the key components and structures of record management frameworks, ensuring regulatory compliance and operational efficiency.

Electronic Document Management Systems (EDMS)

  • Explain the principles and benefits of Electronic Document Management Systems (EDMS).
  • Implement and manage EDMS to facilitate the efficient storage, retrieval, and security of electronic records.
  • Understand the challenges and solutions related to transitioning from physical to electronic document management.

Classification and Indexing Systems

  • Apply effective classification and indexing systems to organize documents and records for easy retrieval and compliance.
  • Demonstrate knowledge of various classification schemes and indexing methods used in both physical and electronic records management.
  • Design and implement suitable filing and indexing systems tailored to the specific needs of an organization.

Risk Management and Document Security

  • Identify potential risks associated with document control and record management, including security threats and compliance risks.
  • Develop strategies for mitigating risks, ensuring the protection of sensitive information and maintaining confidentiality.
  • Implement security measures for both physical and digital records to safeguard organizational assets.

Record Retention Policies and Procedures

  • Understand the principles behind record retention policies and their role in effective record management.
  • Develop, implement, and manage record retention schedules that comply with legal, regulatory, and organizational requirements.
  • Evaluate the process for the secure disposal and destruction of records when they are no longer required, ensuring compliance with retention policies and data protection laws.

This diploma is ideal for:

  • Individuals who are already working in document control or records management and want to enhance their skills with advanced knowledge.
  • Professionals looking to formalize their understanding of document management practices to improve operational efficiency.
  • Employees involved in managing both physical and electronic records within an organization.
  • Those who want to advance their careers in industries where document control and compliance are critical, such as healthcare, law, finance, or government.
  • Administrative professionals seeking to expand their expertise in the implementation of Electronic Document Management Systems (EDMS).
  • Individuals responsible for the security, classification, and retention of organizational records and documents.
  • Those interested in understanding and applying risk management strategies to protect sensitive information and ensure compliance with legal requirements.
  • Professionals aiming to take on more responsibility in document management and records compliance roles.

Assessment and Verification

All units within this qualification are subject to internal assessment by the approved centre and external verification by LICQual. The qualification follows a criterion-referenced assessment approach, ensuring that learners meet all specified learning outcomes.

To achieve a ‘Pass’ in any unit, learners must provide valid, sufficient, and authentic evidence demonstrating their attainment of all learning outcomes and compliance with the prescribed assessment criteria. The Assessor is responsible for evaluating the evidence and determining whether the learner has successfully met the required standards.

Assessors must maintain a clear and comprehensive audit trail, documenting the basis for their assessment decisions to ensure transparency, consistency, and compliance with quality assurance requirements.

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