The LICQual Level 6 Diploma in Healthcare Operations Management is a prestigious and advanced qualification designed specifically for professionals seeking to strengthen their expertise in healthcare operations, leadership, and management practices. Unlike entry-level courses, this diploma is not intended for fresh candidates but for experienced learners who aspire to enhance their career opportunities, broaden their knowledge base, and advance their Continuing Professional Development (CPD).
This programme provides in-depth insights into the complexities of healthcare service delivery, operational efficiency, strategic planning, and quality improvement. By combining academic knowledge with practical applications, learners are equipped with the skills needed to address modern healthcare challenges, optimise resources, and implement sustainable management strategies. The qualification prepares individuals to take on senior roles within hospitals, clinics, healthcare organisations, and related sectors where effective operations management plays a critical role in service excellence.
Centres offering this qualification must ensure that they provide an environment that fosters high-quality learning experiences. This includes having competent and qualified staff, access to up-to-date resources, and well-structured training materials that meet international standards. By maintaining these standards, centres enable learners to achieve the knowledge, confidence, and competencies required for success in their professional journey.
The Level 6 Diploma in Healthcare Operations Management is ideal for those committed to advancing within the healthcare sector and making a meaningful contribution to patient care through effective operational leadership and strategic management.
Course Overview
Qualification Title
LICQual Level 6 Diploma in Healthcare Operations Management
Total Units
6
Total Credits
120
GLH
480
Qualification #
LICQ2200789
Qualification Specification
To enroll in theLICQual Level 6 Diploma in Healthcare Operations Management , applicants must meet the following criteria:
|
Qualification# |
Unit Title |
Credits |
GLH |
|---|---|---|---|
|
LICQ2200789-1 |
Principles of Healthcare Operations Management |
20 |
80 |
|
LICQ2200789-2 |
Strategic Planning and Policy in Healthcare |
20 |
80 |
|
LICQ2200789-3 |
Quality Improvement and Patient Safety |
20 |
80 |
|
LICQ2200789-4 |
Healthcare Financial and Resource Management |
20 |
80 |
|
LICQ2200789-5 |
Leadership and Human Resource Management in Healthcare |
20 |
80 |
|
LICQ2200789-6 |
Innovation, Technology, and Sustainability in Healthcare Operations |
20 |
80 |
By the end of this course, learners will be able to:
Unit 1: Principles of Healthcare Operations Management
- Understand the fundamental principles and frameworks of healthcare operations management.
- Analyse the structure, roles, and responsibilities within healthcare organisations.
- Evaluate how operational decisions affect patient outcomes and service delivery.
- Apply management techniques to improve efficiency and effectiveness in healthcare operations.
Unit 2: Strategic Planning and Policy in Healthcare
- Understand the process of developing healthcare strategies and policies.
- Evaluate the influence of national and international policies on healthcare organisations.
- Analyse the relationship between strategic planning and organisational performance.
- Formulate strategic approaches to address challenges within healthcare systems.
Unit 3: Quality Improvement and Patient Safety
- Understand key concepts and frameworks for quality management in healthcare.
- Evaluate methods for improving patient safety and reducing clinical risks.
- Analyse quality improvement models and their application to healthcare organisations.
- Apply best practices to monitor, measure, and enhance healthcare service quality.
Unit 4: Healthcare Financial and Resource Management
- Understand the principles of healthcare finance and budgeting.
- Analyse techniques for cost control and effective resource allocation.
- Evaluate the impact of financial management on healthcare service sustainability.
- Apply financial and resource planning tools to optimise operational performance.
Unit 5: Leadership and Human Resource Management in Healthcare
- Understand leadership theories and their application in healthcare settings.
- Evaluate workforce planning, talent development, and retention strategies.
- Analyse the relationship between organisational culture and healthcare outcomes.
- Apply leadership and HRM practices to enhance staff performance and motivation.
Unit 6: Innovation, Technology, and Sustainability in Healthcare Operations
- Understand the role of innovation and technology in modern healthcare operations.
- Evaluate the impact of digital transformation on patient care and organisational efficiency.
- Analyse sustainable practices and their contribution to healthcare service delivery.
- Apply innovative solutions to address challenges in healthcare operations.
The LICQual Level 6 Diploma in Healthcare Operations Management is designed for experienced professionals who want to enhance their expertise and advance their careers within the healthcare sector. This programme is ideally suited for:
- Healthcare Managers and Supervisors – professionals responsible for managing operations, resources, and staff within healthcare organisations.
- Senior Nurses and Clinical Leaders – individuals seeking to transition into healthcare management and operational leadership roles.
- Hospital and Clinic Administrators – those overseeing day-to-day operations and aiming to improve efficiency, patient care, and service delivery.
- Policy and Strategy Officers – professionals engaged in developing or implementing healthcare strategies and policies.
- Healthcare Quality and Safety Officers – individuals focused on driving continuous improvement, patient safety, and compliance with standards.
- Healthcare Finance and Resource Managers – those responsible for budgeting, financial sustainability, and effective allocation of resources.
- Public Health and Community Health Professionals – learners seeking to strengthen their operational and leadership skills within broader healthcare systems.
- Professionals Committed to CPD – those who wish to expand their knowledge, update their skills, and progress into senior healthcare leadership roles.
This course is not intended for fresh candidates but for experienced learners who want to advance their CPD, enhance career prospects, and play a vital role in shaping the future of healthcare operations and management.
Centres delivering the LICQual Level 6 Diploma in Healthcare Operations Management must meet strict quality assurance standards to ensure effective teaching, learner success, and compliance with international best practices. To provide this qualification, centres are required to have:
- Qualified and Experienced Staff – trainers and assessors must hold relevant academic qualifications and professional experience in healthcare operations, management, or related fields.
- Robust Quality Assurance Systems – centres must implement strong internal quality assurance processes to maintain assessment integrity and uphold high standards of delivery.
- Access to Learning Resources – centres must provide learners with up-to-date study materials, reference resources, case studies, and digital platforms to support interactive and flexible learning.
- Suitable Facilities – training centres should offer appropriate classrooms, IT access, and digital learning environments to enhance both in-person and online delivery.
- Effective Learner Support – centres are expected to provide guidance, mentoring, and academic support to help learners successfully complete their qualification.
- Commitment to CPD – centres must encourage continuous professional development for staff to ensure knowledge and teaching practices remain current and industry-relevant.
- Compliance with LICQual Standards – centres must align with LICQual’s regulatory requirements, assessment criteria, and administrative guidelines to deliver this diploma effectively.
By meeting these requirements, centres can deliver a high-quality learning experience that equips learners with the skills and confidence needed to excel in healthcare operations and management at a senior level.
Assessment and Verification
All units within this qualification are subject to internal assessment by the approved centre and external verification by LICQual. The qualification follows a criterion-referenced assessment approach, ensuring that learners meet all specified learning outcomes.
To achieve a ‘Pass’ in any unit, learners must provide valid, sufficient, and authentic evidence demonstrating their attainment of all learning outcomes and compliance with the prescribed assessment criteria. The Assessor is responsible for evaluating the evidence and determining whether the learner has successfully met the required standards.
Assessors must maintain a clear and comprehensive audit trail, documenting the basis for their assessment decisions to ensure transparency, consistency, and compliance with quality assurance requirements.
