The LICQual Level 5 Diploma in Business & Leadership – Operations Manager is a highly regarded qualification designed for ambitious professionals seeking to strengthen operational leadership and drive organizational success. This Level 5 Operations Manager Diploma in Business & Leadership equips the learner with practical skills, strategic insights, and leadership knowledge essential for excelling in mid-to-senior management roles. By completing this diploma, the learner develops the ability to lead teams efficiently, optimize business operations, and implement strategies that contribute to sustained organizational growth.
Through the LICQual Level 5 Business & Leadership Diploma, the learner explores key areas including operational management, team leadership, financial planning, process improvement, and strategic decision-making. The course emphasizes practical application, enabling the learner to translate theory into real-world solutions that achieve measurable results. Mastery of these skills allows the learner to manage complex projects, inspire teams, and enhance operational efficiency.
This Level 5 business management and leadership diploma online is ideal for learners aspiring to operations manager positions or seeking to strengthen their leadership credentials. Upon completion, the learner gains a recognized qualification that validates expertise, demonstrates commitment to professional growth, and sets them apart in competitive business environments. Designed for flexibility and relevance, this diploma nurtures strategic thinking, problem-solving, and high-level leadership capabilities, preparing the learner to become an effective, confident, and transformative leader in any professional setting.
Course Overview
Qualification Title
LICQual Level 5 Diploma in Business & Leadership – Operations Manager
Total Units
6
Total Credits
60
GLH
360
Qualification #
LICQ2200560
Qualification Specification
To enroll in the LICQual Level 5 Diploma in Business & Leadership – Operations Manager, applicants must meet the following criteria:
|
Qualification# |
Unit Title |
Credits |
GLH |
|---|---|---|---|
|
LICQ2200560-1 |
Principles of Operations Management and Business Functions |
10 |
60 |
|
LICQ2200560-2 |
Resource Planning, Procurement, and Supply Chain Fundamentals |
10 |
60 |
|
LICQ2200560-3 |
Leading and Motivating Operational Teams |
10 |
60 |
|
LICQ2200560-4 |
Quality Assurance, Performance Metrics, and Continuous Improvement |
10 |
60 |
|
LICQ2200560-5 |
Risk Management, Workplace Safety, and Regulatory Compliance |
10 |
60 |
|
LICQ2200560-6 |
Problem Solving, Strategic Thinking, and Decision-Making in Operations |
10 |
60 |
By the end of this course, learners will be able to:
Principles of Operations Management and Business Functions
- Explain the core principles of operations management and their integration with key business functions, such as finance, marketing, and human resources.
- Analyze the role of operations management in achieving organizational objectives and driving business efficiency.
- Apply operational strategies to optimize processes, enhance productivity, and align with organizational goals.
- Evaluate the impact of effective operations management on business performance and competitive advantage.
Resource Planning, Procurement, and Supply Chain Fundamentals
- Develop resource planning strategies to ensure efficient allocation of human, financial, and material resources in operations.
- Apply procurement principles to source materials and services effectively, balancing cost, quality, and reliability.
- Analyze supply chain processes to optimize logistics, inventory management, and supplier relationships.
- Evaluate the effectiveness of resource planning and supply chain strategies in supporting operational goals and business sustainability.
Leading and Motivating Operational Teams
- Apply advanced leadership techniques to inspire and motivate operational teams, fostering a culture of collaboration and accountability.
- Develop strategies to enhance team engagement, performance, and morale in high-pressure operational environments.
- Analyze the impact of leadership styles on team dynamics and operational outcomes, adapting approaches to diverse team needs.
- Evaluate the effectiveness of motivational strategies in achieving team objectives and organizational success.
Quality Assurance, Performance Metrics, and Continuous Improvement
- Implement quality assurance processes to ensure operational outputs meet organizational and industry standards.
- Develop and utilize performance metrics, such as KPIs, to monitor and evaluate operational efficiency and effectiveness.
- Apply continuous improvement methodologies, such as Lean and Six Sigma, to identify and address operational inefficiencies.
- Evaluate the impact of quality assurance and continuous improvement initiatives on operational performance and customer satisfaction.
Risk Management, Workplace Safety, and Regulatory Compliance
- Identify and assess operational risks, developing mitigation strategies to minimize disruptions and ensure business continuity.
- Implement workplace safety protocols to create a secure working environment in compliance with industry standards.
- Analyze regulatory requirements relevant to operations management, ensuring adherence to legal and ethical standards.
- Evaluate the effectiveness of risk management and compliance strategies in maintaining operational stability and organizational reputation.
Problem Solving, Strategic Thinking, and Decision-Making in Operations
- Apply structured problem-solving frameworks, such as root cause analysis, to address complex operational challenges.
- Develop strategic thinking skills to align operational decisions with long-term organizational goals.
- Utilize decision-making models to make informed, data-driven choices that optimize operational outcomes.
- Evaluate the effectiveness of problem-solving and strategic decisions in enhancing operational efficiency and business success.
The LICQual Level 5 Diploma in Business & Leadership – Operations Manager is designed for learners seeking to enhance operational leadership, strengthen management skills, and advance their careers in mid-to-senior management roles.
Aspiring Operations Managers
- Learners aiming to step into operations manager roles
- Professionals seeking to develop leadership and team management skills
- Individuals looking to improve strategic decision-making capabilities
- Learners preparing to manage cross-functional teams effectively
- Professionals wanting to drive operational efficiency within organizations
Experienced Team Leaders
- Learners seeking to enhance team performance and productivity
- Managers aiming to implement practical business strategies
- Professionals looking to refine planning and organizational skills
- Learners wanting to mentor and motivate high-performing teams
- Leaders responsible for delivering measurable business outcomes
Business Professionals Seeking Career Progression
- Learners aiming for promotion to managerial or senior roles
- Professionals looking to gain formal recognition for leadership expertise
- Individuals committed to continuous professional development
- Learners wanting to strengthen their operational and strategic knowledge
- Professionals aspiring to stand out in competitive business environments
Entrepreneurs and Business Owners
- Learners aiming to scale operations effectively
- Business owners seeking to implement efficient management practices
- Professionals wanting to enhance business strategy and growth
- Learners striving for operational excellence and sustainability
- Entrepreneurs seeking advanced leadership and problem-solving skills
Project and Operations Leaders
- Learners managing large-scale projects or teams
- Professionals aiming to optimize operational workflows
- Individuals coordinating cross-functional team activities
- Learners seeking to improve project management capabilities
- Leaders wanting to deliver strategic business objectives efficiently
Strategic Decision Makers
- Learners responsible for high-level operational decisions
- Professionals aiming to enhance analytical and problem-solving skills
- Individuals seeking frameworks for effective leadership
- Learners wanting to influence organizational strategy and policy
- Managers aiming to improve critical thinking in complex business scenarios
Professionals Seeking Leadership Recognition
- Learners looking to validate leadership experience
- Professionals seeking an industry-recognized qualification
- Individuals aiming to enhance credibility in business and management
- Learners aspiring to professional excellence and career advancement
- Leaders wanting to position themselves as transformative operations managers
Assessment and Verification
All units within this qualification are subject to internal assessment by the approved centre and external verification by LICQual. The qualification follows a criterion-referenced assessment approach, ensuring that learners meet all specified learning outcomes.
To achieve a ‘Pass’ in any unit, learners must provide valid, sufficient, and authentic evidence demonstrating their attainment of all learning outcomes and compliance with the prescribed assessment criteria. The Assessor is responsible for evaluating the evidence and determining whether the learner has successfully met the required standards.
Assessors must maintain a clear and comprehensive audit trail, documenting the basis for their assessment decisions to ensure transparency, consistency, and compliance with quality assurance requirements.
