LICQual Level 3 Diploma in Incident and Investigation

The LICQual Level 3 Diploma in Incident and Investigation is a vital qualification for professionals seeking to develop the skills required to effectively manage, investigate, and resolve incidents in the workplace. Designed for individuals working in health and safety, risk management, or operational roles, this internationally recognized diploma equips learners with the knowledge and tools to conduct thorough investigations, identify root causes, and implement corrective actions to prevent future occurrences.

Incidents, whether in safety, security, or operations, can have a significant impact on an organization’s productivity, reputation, and legal compliance. This course provides the necessary framework for investigating incidents in a structured and efficient way, ensuring organizations can respond proactively to potential risks. Upon successful completion, learners will be well-prepared to lead investigations, analyze complex incidents, and apply best practices to improve workplace safety and operations.

The LICQual Level 3 Diploma in Incident and Investigation offers a comprehensive curriculum, combining theory with practical application to ensure that participants are fully equipped to handle incidents and lead investigations in a variety of industries. This course covers key topics such as incident reporting and analysis, legal considerations, risk assessment, and the use of investigation tools and techniques. Learners will gain a deep understanding of how to systematically identify hazards, determine the root causes of incidents, and propose effective solutions to mitigate risks.

The course begins with an introduction to incident management, focusing on the importance of effective reporting and documentation. It delves into various investigative techniques, helping learners to gather, assess, and analyze evidence in order to form actionable insights. The legal and regulatory frameworks surrounding incident management are also covered, ensuring that learners understand their responsibilities in maintaining compliance and protecting both the organization and its employees.

Key areas include conducting interviews, analyzing witness statements, evaluating data, and producing detailed reports. Learners will also explore best practices for developing and implementing corrective actions and improvement plans to enhance organizational safety and prevent future incidents.

This qualification is ideal for those in operational management, health and safety roles, or anyone tasked with overseeing or conducting incident investigations. Whether you’re an experienced professional looking to formalize your expertise or an individual aiming to enhance your career prospects in safety and risk management, the Level 3 Diploma in Incident and Investigation will provide you with the skills and knowledge necessary to drive safety improvements and respond effectively to incidents in the workplace.

The Level 3 Diploma in Incident and Investigation ensures that learners gain critical skills in analyzing incidents, implementing safety measures, and improving overall operational efficiency, making it an invaluable qualification for those working in safety, compliance, and risk management roles.

Course Overview


Qualification Title

LICQual Level 3 Diploma in Incident and Investigation


Total Units

6

Total Credits

60

GLH

240

Qualification #

LICQ2200405


Qualification Specification

Download Qualification Specification

To enroll in the LICQual Level 3 Diploma in Incident and Investigation applicants must meet the following criteria:

  • Age Requirement: Applicants must be at least 16 years old.
  • Educational Requirements: A minimum of a Level 2 qualification or equivalent is recommended. Candidates with a background in health and safety, management, or related fields will benefit from this foundation but it is not a strict prerequisite.
  • Experience: Ideally, candidates should have experience working in operational, health and safety, or risk management roles where incident management and investigation may be part of their responsibilities. This course is suitable for individuals seeking to formalize or enhance their incident management skills.
  • English Language Proficiency: A good understanding of written and spoken English is required to ensure successful completion of the course. Non-native English speakers should have at least a CEFR Level B1 or equivalent to comprehend the course materials, participate in discussions, and produce written reports.

Assessment and Verification

All units within this qualification are subject to internal assessment by the approved centre and external verification by LICQual. The qualification follows a criterion-referenced assessment approach, ensuring that learners meet all specified learning outcomes.

To achieve a ‘Pass’ in any unit, learners must provide valid, sufficient, and authentic evidence demonstrating their attainment of all learning outcomes and compliance with the prescribed assessment criteria. The Assessor is responsible for evaluating the evidence and determining whether the learner has successfully met the required standards.

Assessors must maintain a clear and comprehensive audit trail, documenting the basis for their assessment decisions to ensure transparency, consistency, and compliance with quality assurance requirements.

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