Long-Term Care Management
As populations age and healthcare needs become more complex, the demand for structured and reliable long-term care services continues to grow. The LICQual Level 3 Certificate in Long-Term Care Management is designed to help the learner understand how care services are planned, coordinated, and delivered to support individuals who require ongoing assistance in their daily lives.
This programme introduces the learner to the practical side of care management, focusing on how support services are organised within residential homes, community care environments, and healthcare facilities. It explains how care providers ensure consistency, safety, and dignity while meeting the individual needs of service users.
The course also explores how care teams operate on a daily basis, including communication practices, coordination of support activities, and maintaining service quality in line with care standards. Special attention is given to safeguarding principles and the importance of a person-centred approach in long-term care environments.
Course Overview
Qualification Title
LICQual Level 3 Certificate in Long-Term Care Management
Total Units
6
Total Credits
24
GLH
120
Qualification #
LICQ2200710
Qualification Specification
To enroll in the LICQual Level 3 Certificate in Long-Term Care Management, applicants must meet the following criteria:
|
Qualification# |
Unit Title |
Credits |
GLH |
|---|---|---|---|
|
LICQ2200710-1 |
Principles of Long-Term Care Management |
4 |
20 |
|
LICQ2200710-2 |
Health, Safety, and Risk Management in Care Settings |
4 |
20 |
|
LICQ2200710-3 |
Ethical and Legal Considerations in Long-Term Care |
4 |
20 |
|
LICQ2200710-4 |
Person-Centred Care and Quality of Life Enhancement |
4 |
20 |
|
LICQ2200710-5 |
Leadership and Teamwork in Long-Term Care |
4 |
20 |
|
LICQ2200710-6 |
Communication, Record-Keeping, and Family Engagement |
4 |
20 |
By the end of this course, learners will be able to:
Unit 1: Principles of Long-Term Care Management
By the end of this unit, learners will be able to:
- Explain the structure and functions of long-term care services.
- Identify the roles and responsibilities of care managers.
- Analyse key challenges and solutions in managing long-term care.
- Apply management principles to improve care service delivery.
Unit 2: Health, Safety, and Risk Management in Care Settings
By the end of this unit, learners will be able to:
- Demonstrate knowledge of health and safety legislation in care environments.
- Carry out risk assessments to identify and mitigate potential hazards.
- Apply infection prevention and control strategies in care settings.
- Develop workplace procedures to promote safe and healthy care practices.
Unit 3: Ethical and Legal Considerations in Long-Term Care
By the end of this unit, learners will be able to:
- Interpret the legal frameworks that regulate long-term care provision.
- Evaluate common ethical dilemmas in long-term care practice.
- Demonstrate strategies for safeguarding vulnerable individuals.
- Apply principles of dignity, equality, and rights in decision-making.
Unit 4: Person-Centred Care and Quality of Life Enhancement
By the end of this unit, learners will be able to:
- Define and apply the principles of person-centred care.
- Promote independence, dignity, and wellbeing in care delivery.
- Design strategies that enhance the quality of life for care recipients.
- Assess the impact of person-centred care on patient outcomes.
Unit 5: Leadership and Teamwork in Long-Term Care
By the end of this unit, learners will be able to:
- Explain the importance of leadership in long-term care management.
- Demonstrate effective teamwork and collaboration in care environments.
- Apply strategies for motivating, supervising, and supporting staff.
- Evaluate approaches for managing staff performance and care outcomes.
Unit 6: Communication, Record-Keeping, and Family Engagement
By the end of this unit, learners will be able to:
- Apply effective communication techniques with patients, families, and colleagues.
- Maintain accurate and compliant care records and documentation.
- Develop strategies for engaging families in long-term care processes.
- Build trust and positive relationships between care teams and families.
This course is designed for professionals working in or aspiring to advance within the health and social care sector, particularly those involved in the coordination, supervision, or delivery of long-term care services.
Ideal Learners:
- Administrative staff in care organisations seeking management
- Healthcare professionals working in residential or community care settings
- Care supervisors and team leaders responsible for service delivery
- Support workers aiming to progress into supervisory or management roles
- Individuals working in nursing homes or assisted living facilities
- Social care professionals involved in long-term patient support services
- Healthcare coordinators managing care plans and client needs
- Professionals responsible for safeguarding and care quality standards
To ensure high-quality delivery of the LICQual Level 3 Certificate in Long-Term Care Management, centres must meet specific standards that align with international best practices in healthcare education. Meeting these requirements ensures that learners receive effective training and are fully supported throughout their qualification.
Centres must ensure the following requirements are in place:
- Qualified and Experienced Staff – Trainers and assessors should hold relevant academic and professional qualifications in long-term care, healthcare management, or related fields, with practical experience in care settings.
- Access to Learning Resources – Centres must provide learners with current textbooks, study guides, case studies, digital tools, and other learning materials to support theoretical and practical understanding.
- Modern Facilities and Equipment – Adequate classrooms, IT resources, and simulated or real-world care environments should be available to facilitate interactive and practical learning.
- Structured Assessment and Quality Assurance – Centres must implement clear assessment strategies, monitor learner progress, and maintain compliance with LICQual quality standards.
- Learner Support Services – Academic guidance, mentoring, and administrative support should be readily available to ensure learners can achieve their full potential.
- Practical Learning Opportunities – Where possible, centres should provide exposure to workplace scenarios, projects, or placements that reflect real-world long-term care management challenges.
- Staff Continuing Professional Development (CPD) – Trainers and assessors should engage in ongoing CPD to stay updated with current best practices, regulations, and innovations in long-term care.
- Health, Safety, and Safeguarding Compliance – Centres must ensure learners are trained in safety protocols, safeguarding, and ethical standards relevant to care settings.
By adhering to these requirements, centres can deliver the LICQual Level 3 Certificate in Long-Term Care Management effectively, helping learners develop the leadership, management, and care skills needed to excel in long-term care environments.
Assessment and Verification
All units within this qualification are subject to internal assessment by the approved centre and external verification by LICQual. The qualification follows a criterion-referenced assessment approach, ensuring that learners meet all specified learning outcomes.
To achieve a ‘Pass’ in any unit, learners must provide valid, sufficient, and authentic evidence demonstrating their attainment of all learning outcomes and compliance with the prescribed assessment criteria. The Assessor is responsible for evaluating the evidence and determining whether the learner has successfully met the required standards.
Assessors must maintain a clear and comprehensive audit trail, documenting the basis for their assessment decisions to ensure transparency, consistency, and compliance with quality assurance requirements.
