The LICQual Level 3 Certificate in IT Technician is an advanced qualification designed for individuals looking to develop expertise in IT support, networking, and system management. As businesses increasingly rely on technology, skilled IT professionals are essential to ensure seamless operations, cybersecurity, and efficient system performance.
This course provides an in-depth understanding of hardware and software management, advanced networking, cloud computing, and cybersecurity best practices, equipping learners with the technical skills needed to excel in the IT industry.
Ideal for aspiring IT technicians, students, and professionals looking to enhance their technical knowledge, this course focuses on both theoretical concepts and hands-on experience. Learners will gain the ability to troubleshoot complex IT issues, configure network systems, and implement security measures to protect digital infrastructures. By mastering these essential skills, participants will be prepared for various IT roles across multiple industries.
The LICQual Level 3 Certificate in IT Technician provides a comprehensive study of advanced IT systems, network administration, and cybersecurity strategies. The curriculum covers key topics such as server management, virtualization, cloud-based solutions, troubleshooting methodologies, and ethical hacking fundamentals. Participants will also learn how to implement secure IT infrastructures, optimize system performance, and support business continuity through effective IT solutions.
Upon successful completion, learners will have the necessary skills to pursue careers in IT support, network administration, system security, and technical consulting. Whether you aim to work as an IT technician, helpdesk analyst, or junior system administrator, this certification equips you with the expertise needed to thrive in today’s fast-paced and technology-driven world.
Course Overview
Qualification Title
LICQual Level 3 Certificate in IT Technician
Total Units
6
Total Credits
24
GLH
120
Qualification #
LICQ2200340
Qualification Specification
To enrol in the LICQual Level 3 Certificate in IT Technician, candidates must meet the following entry requirements:
- Educational Requirements: Applicants should have a Level 2 qualification in IT or an equivalent qualification, or substantial experience working in IT support. A basic understanding of computer systems, hardware, and operating systems is essential for success in this course.
- Experience: Some prior experience in IT support, systems administration, or technical roles is recommended. Candidates should have a fundamental understanding of IT concepts, networking, and basic troubleshooting techniques.
- English Language Proficiency: Candidates should have a sufficient level of English proficiency to understand course materials and engage in technical discussions. Non-native English speakers may need to demonstrate their English skills through prior qualifications or a language proficiency test.
- Age Requirement: Candidates must be at least 18 years of age at the time of enrolment.
|
Qualification# |
Unit Title |
Credits |
GLH |
|---|---|---|---|
|
LICQ2200340-1 |
Advanced IT Support and Troubleshooting |
4 |
20 |
|
LICQ2200340-2 |
Network Design and Implementation |
4 |
20 |
|
LICQ2200340-3 |
Server Configuration and Management |
4 |
20 |
|
LICQ2200340-4 |
IT Security Best Practices |
4 |
20 |
|
LICQ2200340-5 |
Cloud Computing Technologies |
4 |
20 |
|
LICQ2200340-6 |
IT Project Management |
4 |
20 |
By the end of this course, learners will be able to:
Advanced IT Support and Troubleshooting
- Develop the ability to diagnose and resolve complex IT issues across various hardware, software, and network environments.
- Gain hands-on experience in using advanced troubleshooting tools and techniques to ensure minimal downtime and optimal system performance.
Network Design and Implementation
- Learn how to design, configure, and implement scalable and secure network infrastructures.
- Understand networking protocols, hardware, and tools needed to create reliable network systems for businesses and organizations.
Server Configuration and Management
- Acquire the skills to configure and manage both physical and virtual servers effectively.
- Understand how to set up, monitor, and maintain server environments, ensuring security, performance, and reliability.
IT Security Best Practices
- Learn the latest security protocols, methodologies, and tools to protect IT systems from cyber threats.
- Develop the ability to implement and enforce security policies, perform risk assessments, and address vulnerabilities in both on-premises and cloud-based systems.
Cloud Computing Technologies
- Gain an understanding of cloud service models (IaaS, PaaS, SaaS) and how to integrate cloud solutions with existing IT infrastructures.
- Learn how to manage and monitor cloud environments, optimize resource usage, and ensure data security within cloud platforms.
IT Project Management
- Understand the principles and best practices of managing IT projects, from planning and execution to monitoring and closing.
- Develop skills in project scope management, resource allocation, risk assessment, and team collaboration to ensure successful project delivery within deadlines and budgets.
This diploma is ideal for:
- IT professionals looking to deepen their knowledge and gain advanced technical skills in IT support and management.
- Individuals aspiring to move into more senior IT roles such as network administrator, systems administrator, or IT infrastructure manager.
- Professionals with a basic understanding of IT who wish to enhance their troubleshooting, network design, and server management expertise.
- Those interested in pursuing careers in cloud computing, IT security, or IT project management.
- IT technicians who want to expand their skillset to cover advanced areas like IT project management, network security, and server configuration.
- Individuals seeking to gain a recognized qualification that will increase their job prospects in IT and related fields.
- cloud computing and IT security.
- Those looking to gain hands-on experience in designing and implementing robust IT infrastructures for businesses.
Assessment and Verification
All units within this qualification are subject to internal assessment by the approved centre and external verification by LICQual. The qualification follows a criterion-referenced assessment approach, ensuring that learners meet all specified learning outcomes.
To achieve a ‘Pass’ in any unit, learners must provide valid, sufficient, and authentic evidence demonstrating their attainment of all learning outcomes and compliance with the prescribed assessment criteria. The Assessor is responsible for evaluating the evidence and determining whether the learner has successfully met the required standards.
Assessors must maintain a clear and comprehensive audit trail, documenting the basis for their assessment decisions to ensure transparency, consistency, and compliance with quality assurance requirements.
