The LICQual Level 3 Certificate in Healthcare Human Resource Management is a specialised qualification designed for healthcare professionals seeking to advance their careers, enhance their knowledge, and strengthen their Continuing Professional Development (CPD). This qualification is not intended for complete beginners but is ideal for learners who already have experience in healthcare or human resource management and wish to deepen their understanding of workforce planning, staff management, and organisational effectiveness in healthcare settings.
Learners undertaking this course will gain practical skills and theoretical knowledge in key areas such as recruitment and retention, employee relations, performance management, and compliance with regulatory standards. The course emphasises the importance of effective human resource strategies in delivering high-quality patient care and ensuring the smooth operation of healthcare organisations.
Centres delivering this qualification must meet rigorous standards to ensure learners receive high-quality training. This includes having competent and qualified staff, access to up-to-date learning materials, and a supportive environment that facilitates both theoretical learning and practical application. By adhering to these standards, centres ensure that learners are well-prepared to apply their knowledge confidently and effectively within their organisations.
By the end of the course, learners will be equipped to contribute strategically to human resource management within healthcare settings, improve team performance, and support organisational goals while maintaining a focus on compliance, staff welfare, and patient safety.
Course Overview
Qualification Title
LICQual Level 3 Certificate in Healthcare Human Resource Management
Total Units
6
Total Credits
24
GLH
120
Qualification #
LICQ2200714
Qualification Specification
To enroll in the Level 3 Certificate in Healthcare Human Resource Management, applicants must meet the following criteria:
|
Qualification# |
Unit Title |
Credits |
GLH |
|---|---|---|---|
|
LICQ2200714-1 |
Introduction to Healthcare Human Resource Management |
4 |
20 |
|
LICQ2200714-2 |
Recruitment and Workforce Planning |
4 |
20 |
|
LICQ2200714-3 |
Employee Performance Management |
4 |
20 |
|
LICQ2200714-4 |
Learning, Development, and Continuing Professional Development (CPD) |
4 |
20 |
|
LICQ2200714-5 |
Employee Relations and Workplace Wellbeing |
4 |
20 |
|
LICQ2200714-6 |
Legal, Regulatory, and Ethical Considerations in Healthcare HR |
4 |
20 |
By the end of this course, learners will be able to:
Unit 1: Introduction to Healthcare Human Resource Management
By the end of this unit, learners will be able to:
- Explain the fundamental principles and objectives of human resource management in healthcare.
- Analyse the role of HR in supporting organisational performance and patient care.
- Identify key functions and responsibilities of HR professionals in healthcare settings.
- Evaluate the impact of effective HR practices on workforce productivity and service quality.
Unit 2: Recruitment and Workforce Planning
By the end of this unit, learners will be able to:
- Develop strategies for workforce planning to meet organisational needs.
- Apply effective recruitment and selection processes in healthcare contexts.
- Analyse staffing requirements and identify skill gaps within teams.
- Evaluate approaches for staff retention and succession planning.
Unit 3: Employee Performance Management
By the end of this unit, learners will be able to:
- Explain performance management systems and their importance in healthcare.
- Apply techniques for monitoring and improving employee performance.
- Analyse methods for providing constructive feedback, coaching, and support.
- Develop strategies to manage underperformance while promoting staff development.
Unit 4: Learning, Development, and Continuing Professional Development (CPD)
By the end of this unit, learners will be able to:
- Evaluate the role of learning and CPD in workforce development.
- Develop effective training and development plans for healthcare staff.
- Promote a culture of continuous learning and improvement.
- Assess the impact of CPD on staff performance and patient care outcomes.
Unit 5: Employee Relations and Workplace Wellbeing
By the end of this unit, learners will be able to:
- Explain the principles of employee relations and workplace wellbeing.
- Analyse strategies to enhance staff engagement and satisfaction.
- Apply approaches to manage workplace conflict, grievances, and disciplinary actions.
- Support a positive organisational culture that promotes ethical practice and staff wellbeing.
Unit 6: Legal, Regulatory, and Ethical Considerations in Healthcare HR
By the end of this unit, learners will be able to:
- Identify key employment laws, regulations, and healthcare policies relevant to HR.
- Analyse compliance requirements and their implications for HR practice.
- Apply ethical principles to human resource management decisions.
This course is suitable for:
- Healthcare Professionals – Nurses, doctors, allied health staff, and other clinical personnel looking to develop HR skills.
- Healthcare Managers and Administrators – Individuals responsible for workforce planning, staff management, and organisational performance.
- Human Resource Practitioners – HR officers working in healthcare who want to enhance their knowledge of sector-specific HR practices.
- Quality Assurance and Compliance Officers – Professionals seeking to understand HR’s role in maintaining standards, regulatory compliance, and staff wellbeing.
- Career Changers into Healthcare HR – Individuals with general HR experience wishing to specialise in healthcare human resource management.
- Professional Development Seekers – Learners aiming to strengthen leadership, staff management, and employee engagement skills for career progression.
To deliver the LICQual Level 3 Certificate in Healthcare Human Resource Management, centres must ensure the following:
- Qualified and Experienced Staff – Trainers and assessors should have relevant experience in healthcare, human resource management, and staff development.
- Appropriate Learning Facilities – Access to classrooms, training rooms, or online learning platforms that support interactive teaching and assessments.
- Comprehensive Learning Resources – Provision of up-to-date HR policies, healthcare guidelines, case studies, and reference materials.
- Assessment and Monitoring Systems – Capability to administer assignments, practical assessments, and provide structured feedback aligned with qualification standards.
- Health and Safety Compliance – Centres must maintain a safe learning environment in line with local regulations.
- Quality Assurance Processes – Systems in place to monitor, evaluate, and improve course delivery, ensuring consistent learner outcomes.
- Technical Requirements for Online Delivery – Reliable internet access, digital platforms, and tools for virtual learning and learner support, if the course is offered online.
Assessment and Verification
All units within this qualification are subject to internal assessment by the approved centre and external verification by LICQual. The qualification follows a criterion-referenced assessment approach, ensuring that learners meet all specified learning outcomes.
To achieve a ‘Pass’ in any unit, learners must provide valid, sufficient, and authentic evidence demonstrating their attainment of all learning outcomes and compliance with the prescribed assessment criteria. The Assessor is responsible for evaluating the evidence and determining whether the learner has successfully met the required standards.
Assessors must maintain a clear and comprehensive audit trail, documenting the basis for their assessment decisions to ensure transparency, consistency, and compliance with quality assurance requirements.
