The LICQual Level 3 Award in IT Technician is a professional qualification designed for individuals looking to advance their expertise in IT support, system maintenance, and network administration. As technology continues to evolve, businesses require skilled IT technicians who can manage complex systems, troubleshoot technical issues, and ensure cybersecurity.
This course provides an in-depth understanding of IT infrastructure, covering advanced topics such as network configuration, system security, virtualization, and cloud computing.
Whether you are an aspiring IT professional, a student looking to enhance your technical skills, or an IT support specialist aiming to advance your career, this course equips you with the necessary knowledge and hands-on experience. With a strong focus on real-world applications, learners will develop troubleshooting techniques, improve system performance, and gain expertise in managing IT environments effectively.
The LICQual Level 3 Award in IT Technician provides a comprehensive study of IT systems, networking solutions, and advanced troubleshooting methods. Learners will explore key topics such as configuring and securing operating systems, implementing network solutions, maintaining hardware and software infrastructure, and understanding cloud-based technologies. The curriculum also emphasizes cybersecurity measures to protect IT systems from threats and vulnerabilities.
Upon successful completion, participants will be well-prepared for career opportunities in IT support, network administration, and system management. Whether you are seeking to work as an IT technician, helpdesk analyst, or junior systems administrator, this qualification offers the technical skills and industry knowledge required to succeed in the competitive world of information technology.
Course Overview
Qualification Title
LICQual Level 3 Award in IT Technician
Total Units
6
Total Credits
6
GLH
18
Qualification #
LICQ2200337
Qualification Specification
To enrol in the LICQual Level 3 Award in IT Technician, candidates must meet the following entry requirements:
- Educational Requirements: Applicants should have a basic understanding of IT systems and prior knowledge of computer hardware, software, and networking. A Level 2 qualification in IT or equivalent is recommended, but not mandatory.
- Experience:It is recommended that candidates have some prior experience in IT support or technical roles. This course is designed for those looking to build on their existing IT skills and progress to more advanced levels of technical expertise.
- English Language Proficiency: Candidates should have a sufficient level of English to understand course materials and instructions. Non-native speakers may need to demonstrate proficiency in English through prior qualifications or language assessments.
- Age Requirement: Candidates must be at least 18 years of age at the time of enrolment.
|
Qualification# |
Unit Title |
Credits |
GLH |
|---|---|---|---|
|
LICQ2200337-1 |
Advanced IT Support Techniques |
1 |
3 |
|
LICQ2200337-2 |
Server Installation and Configuration |
1 |
3 |
|
LICQ2200337-3 |
Advanced Networking Concepts |
1 |
3 |
|
LICQ2200337-4 |
Managing IT Infrastructure |
1 |
3 |
|
LICQ2200337-5 |
IT Security Policies and Procedures |
1 |
3 |
|
LICQ2200337-6 |
Cloud Service Management |
1 |
3 |
By the end of this course, learners will be able to:
Advanced IT Support Techniques
- Develop the ability to diagnose and resolve complex IT support issues in various environments.
- Gain proficiency in using advanced troubleshooting tools and methodologies to provide efficient solutions for technical problems.
Server Installation and Configuration
- Learn how to install, configure, and manage servers, ensuring optimal performance and reliability.
- Gain skills in setting up server environments, managing user permissions, and performing routine server maintenance tasks.
Advanced Networking Concepts
- Understand advanced networking protocols, topologies, and configuration techniques.
- Develop the ability to design and manage more complex networks, including understanding routing, switching, and network security principles.
Managing IT Infrastructure
- Acquire the skills to manage and maintain IT infrastructure components, ensuring they are operating effectively and efficiently.
- Learn how to plan, implement, and monitor infrastructure systems to meet organizational needs and performance standards.
IT Security Policies and Procedures
- Understand how to develop, implement, and enforce IT security policies to protect an organization’s data and systems.
- Learn how to create comprehensive security plans, including risk assessments, compliance guidelines, and incident response procedures.
Cloud Service Management
- Gain knowledge of cloud service models (IaaS, PaaS, SaaS) and how to effectively manage and support cloud-based solutions.
- Learn how to monitor cloud performance, ensure secure data handling, and integrate cloud services with on-premises infrastructure.
This diploma is ideal for:
- Individuals with prior IT experience looking to advance their technical skills and knowledge in IT support and infrastructure management.
- IT professionals aiming to enhance their career prospects by gaining expertise in server management, networking, and cloud services.
- Those currently working in IT technician or support roles seeking to transition into higher-level positions such as systems administrator or network engineer.
- Aspiring IT leaders and managers looking to develop their understanding of IT infrastructure management, security, and cloud service delivery.
- Professionals who want to deepen their knowledge of IT security policies, advanced networking, and server configuration.
- Anyone interested in becoming proficient in handling complex IT issues, providing advanced support, and managing enterprise-level IT environments.
- Individuals looking to earn a recognized qualification that demonstrates expertise in managing IT systems, servers, and security protocols.
Assessment and Verification
All units within this qualification are subject to internal assessment by the approved centre and external verification by LICQual. The qualification follows a criterion-referenced assessment approach, ensuring that learners meet all specified learning outcomes.
To achieve a ‘Pass’ in any unit, learners must provide valid, sufficient, and authentic evidence demonstrating their attainment of all learning outcomes and compliance with the prescribed assessment criteria. The Assessor is responsible for evaluating the evidence and determining whether the learner has successfully met the required standards.
Assessors must maintain a clear and comprehensive audit trail, documenting the basis for their assessment decisions to ensure transparency, consistency, and compliance with quality assurance requirements.
