LICQual Level 1 Diploma in Human Capital Management (HCM)

The LICQual Level 1 Diploma in Human Capital Management (HCM) is a foundational qualification designed to introduce learners to the essential principles of human resources and workforce development. This internationally recognized diploma provides a comprehensive understanding of how effective people management contributes to organizational success. Whether you are starting a career in HR or aiming to understand how businesses manage human capital, this course offers the ideal starting point. The Human Capital Management (HCM) diploma at Level 1 focuses on building basic knowledge and skills needed in entry-level HR roles across various industries.

The course covers core topics in Human Capital Management (HCM) such as the employee life cycle, recruitment and selection, workforce planning, performance management, and the role of HR policies. It also introduces learners to communication in HR, basic employment law, and the importance of workplace ethics. With a strong emphasis on real-world application, the diploma enables learners to understand how human capital strategies align with broader business objectives. Each unit is carefully designed to build competency and confidence in handling HR-related tasks.

Designed for individuals with limited or no prior HR experience, the LICQual Level 1 Diploma in Human Capital Management (HCM) is suitable for school leavers, career changers, support staff, and junior administrative professionals. It serves as an accessible entry point into the HR profession, preparing learners to take on assistant-level roles or continue their education in more advanced HCM qualifications. The program structure ensures learners gain both theoretical understanding and practical insights relevant to the modern workplace.

Delivered in a flexible learning format, the diploma offers guided learning hours supported by self-paced materials, interactive assessments, and tutor feedback. This approach makes it ideal for learners balancing study with other commitments. The course also fosters soft skills such as communication, problem-solving, and teamwork—skills essential for success in any HR or business support role. By completing this diploma, learners demonstrate a foundational understanding of Human Capital Management (HCM) that employers value.

Graduates of the LICQual Level 1 Diploma in Human Capital Management (HCM) are well-positioned to pursue higher-level certifications or begin entry-level careers in human resources, office administration, or personnel support. As organizations place increasing importance on human capital as a strategic asset, this diploma provides a strong foundation for those looking to grow in the HR field. The program is a stepping stone toward a rewarding career focused on people, performance, and professional development.

Course Overview


Qualification Title

LICQual Level 1 Diploma in Human Capital Management (HCM)


Total Units

6

Total Credits

24

GLH

60

Qualification #

LICQ2200455


Qualification Specification

Download Qualification Specification

To enroll in the LICQual Level 1 Diploma in Human Capital Management (HCM) applicants must meet the following criteria:

  • Age Requirement: Applicants must be at least 18 years old.
  • Educational Requirements: Applicants should have a basic secondary school education or equivalent, demonstrating fundamental literacy and numeracy skills suitable for vocational learning.
  • Experience: No prior work experience is required; however, any exposure to administrative or team-based roles can be beneficial for contextual understanding.
  • English Language Proficiency: Learners must possess basic proficiency in spoken and written English to follow instructions, complete assignments, and participate in class activities.

Qualification#

Unit Title

Credits

GLH

LICQ2200455-1

Integrated Human Capital Systems

4

10

LICQ2200455-2

Recruitment Strategy and Employer Branding

4

10

LICQ2200455-3

Employee Satisfaction and Retention Techniques

4

10

LICQ2200455-4

Health, Safety, and Wellness Programs

4

10

LICQ2200455-5

Introduction to HR Metrics and KPIs

4

10

LICQ2200455-6

Effective Internal Communication Strategies

4

10

By the end of this course,applicants will be able to:

1. Integrated Human Capital Systems

  • Understand the concept and components of integrated human capital systems.
  • Identify how different HR functions interconnect to support organizational goals.
  • Demonstrate basic knowledge of integrating HR processes for improved efficiency.

2. Recruitment Strategy and Employer Branding

  • Explain the principles of effective recruitment and its impact on workforce quality.
  • Understand how employer branding influences talent attraction and retention.
  • Apply basic techniques to support recruitment and promote a positive employer image.

3. Employee Satisfaction and Retention Techniques

  • Define key factors contributing to employee satisfaction and loyalty.
  • Identify simple methods for improving employee retention in the workplace.
  • Support the implementation of feedback and recognition strategies.

4. Health, Safety, and Wellness Programs

  • Recognize the importance of workplace health, safety, and employee wellness.
  • Understand the basics of health and safety responsibilities and procedures.
  • Support initiatives that promote well-being and a safe working environment.

5. Introduction to HR Metrics and KPIs

  • Understand the role of HR metrics in measuring workforce effectiveness.
  • Identify basic key performance indicators (KPIs) used in HR reporting.
  • Interpret simple data to support HR decision-making and performance tracking.

6. Effective Internal Communication Strategies

  • Explain the importance of clear and consistent communication within organizations.
  • Identify methods to improve internal communication and employee engagement.
  • Apply basic communication techniques to support team collaboration and morale.

This diploma is ideal for:

  • Individuals beginning a career in human resources or administration
  • School leavers and recent graduates seeking foundational HR knowledge
  • Office assistants and junior staff supporting HR or personnel departments
  • Career changers interested in entering the field of human capital management
  • Professionals in non-HR roles who frequently interact with HR functions
  • Entrepreneurs and small business owners managing their own teams
  • NGO and community organization workers handling basic HR tasks
  • Vocational learners preparing for intermediate-level HR qualifications
  • Interns and apprentices aiming to build core HR competencies
  • Support staff involved in employee onboarding, communication, or welfare
  • Administrative professionals looking to diversify their skills into HR
  • Supervisors and team leaders responsible for basic employee support
  • International learners seeking recognized entry-level HR certification
  • Individuals interested in understanding how people contribute to organizational success
  • Job seekers looking to improve their employability in HR and related fields

Assessment and Verification

All units within this qualification are subject to internal assessment by the approved centre and external verification by LICQual. The qualification follows a criterion-referenced assessment approach, ensuring that learners meet all specified learning outcomes.

To achieve a ‘Pass’ in any unit, learners must provide valid, sufficient, and authentic evidence demonstrating their attainment of all learning outcomes and compliance with the prescribed assessment criteria. The Assessor is responsible for evaluating the evidence and determining whether the learner has successfully met the required standards.

Assessors must maintain a clear and comprehensive audit trail, documenting the basis for their assessment decisions to ensure transparency, consistency, and compliance with quality assurance requirements.

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