The LICQual Level 1 Diploma in Electronic Document Management is a foundational qualification designed to provide learners with comprehensive knowledge and practical skills in managing digital documents and records. In an era where businesses and institutions are rapidly adopting paperless environments, this diploma equips individuals with the essential capabilities needed to organize, retrieve, secure, and maintain electronic files efficiently. It introduces learners to the core concepts and functions of Electronic Document Management Systems (EDMS) and prepares them for modern administrative and digital office roles.
This course delivers an in-depth understanding of how documents are created, stored, categorized, and managed in digital formats. Learners will explore document types, file structures, indexing systems, metadata use, and digital storage techniques. Through hands-on training, participants will learn how to navigate EDMS interfaces, perform document retrieval, and apply user access controls. The LICQual Level 1 Diploma in Electronic Document Management also covers the importance of document security and basic compliance with regulatory standards.
A key focus of this diploma is building workplace readiness. Learners will develop skills to manage digital workflows, handle scanned and electronic forms, implement version control, and support office teams in organizing shared document repositories. The course emphasizes both individual competence and collaborative document management practices, preparing participants for responsibilities in administrative support, customer service, healthcare, legal, and education sectors.
This qualification is ideal for school leavers, career changers, and entry-level professionals who wish to gain a structured and recognized certification in digital document management. The LICQual Level 1 Diploma in Electronic Document Management also acts as a pathway to more advanced qualifications at Level 2 and Level 3, offering continuous professional development in document control and records management.
Upon completion of the diploma, learners will have developed the knowledge and confidence to perform key document management functions effectively and in compliance with organizational standards. With an increasing demand for skilled personnel in electronic document management, this course offers the ideal starting point for a rewarding career in digital office administration and recordkeeping.
Course Overview
Qualification Title
LICQual Level 1 Diploma in Electronic Document Management
Total Units
6
Total Credits
24
GLH
60
Qualification #
LICQ2200482
Qualification Specification
To enroll in the LICQual Level 1 Diploma in Electronic Document Management applicants must meet the following criteria:
|
Qualification# |
Unit Title |
Credits |
GLH |
|---|---|---|---|
|
LICQ2200482-1 |
Introduction to Records and Information Lifecycle |
4 |
10 |
|
LICQ2200482-2 |
Setting Up an EDMS in a Small Organization |
4 |
10 |
|
LICQ2200482-3 |
Best Practices in Document Scanning and Digitization |
4 |
10 |
|
LICQ2200482-4 |
Metadata Assignment and Search Optimization |
4 |
10 |
|
LICQ2200482-5 |
Simple Document Security and Privacy Policies |
4 |
10 |
|
LICQ2200482-6 |
Document Retention Basics and Legal Foundations |
4 |
10 |
By the end of this course,applicants will be able to:
- Introduction to Records and Information Lifecycle
- Understand the key stages of the records and information lifecycle from creation to disposal.
- Identify the role of lifecycle management in maintaining organized and accessible electronic records.
- Setting Up an EDMS in a Small Organization
- Demonstrate how to set up a basic Electronic Document Management System (EDMS) tailored to small business needs.
- Apply simple configuration and document organization techniques in a practical setting.
- Best Practices in Document Scanning and Digitization
- Perform basic scanning and digitization of paper documents following quality and consistency standards.
- Recognize and apply file format choices suitable for long-term digital storage.
- Metadata Assignment and Search Optimization
- Assign basic metadata to documents for effective categorization and searchability.
- Use indexing methods to improve document retrieval speed and accuracy within an EDMS.
- Simple Document Security and Privacy Policies
- Understand basic privacy principles and implement document-level security controls.
- Apply user permissions and access rules to safeguard sensitive digital records.
- Document Retention Basics and Legal Foundations
- Identify common document retention periods and their legal justifications.
- Apply basic knowledge of regulatory requirements for maintaining and disposing of electronic documents.
This diploma is ideal for:
- Individuals new to digital records and office document systems
- School leavers seeking foundational digital office administration skills
- Entry-level administrative and clerical staff managing digital files
- Office assistants supporting document organization and scanning tasks
- Job seekers aiming to enhance their CVs with document management skills
- Trainees in customer service roles handling electronic client records
- Small business employees responsible for organizing digital documents
- Front desk and support staff needing basic EDMS understanding
- Staff transitioning from manual to electronic filing systems
- Interns or apprentices in administrative or records departments
- Beginners interested in exploring careers in digital office support
- Receptionists and secretaries managing daily file storage and retrieval
- Individuals planning to progress to Level 2 or 3 document management qualifications
- Employees in educational or healthcare institutions handling routine records
- Workers seeking reskilling or upskilling opportunities in digital environments
Assessment and Verification
All units within this qualification are subject to internal assessment by the approved centre and external verification by LICQual. The qualification follows a criterion-referenced assessment approach, ensuring that learners meet all specified learning outcomes.
To achieve a ‘Pass’ in any unit, learners must provide valid, sufficient, and authentic evidence demonstrating their attainment of all learning outcomes and compliance with the prescribed assessment criteria. The Assessor is responsible for evaluating the evidence and determining whether the learner has successfully met the required standards.
Assessors must maintain a clear and comprehensive audit trail, documenting the basis for their assessment decisions to ensure transparency, consistency, and compliance with quality assurance requirements.
