The LICQual Level 1 Award in IT Technician is a foundational qualification designed for individuals looking to start a career in IT support and technical services. As businesses and organizations become more reliant on technology, skilled IT technicians are essential for maintaining and troubleshooting computer systems, networks, and hardware.
This course provides a strong introduction to IT fundamentals, covering key concepts such as computer hardware, software installation, basic networking, and system security.
Whether you are an aspiring IT professional, a student looking to gain industry-relevant skills, or someone interested in understanding computer systems, this course will provide the essential knowledge needed to enter the IT field.
By focusing on practical skills and real-world applications, learners will gain confidence in handling IT-related tasks and problem-solving in technical environments.
The LICQual Level 1 Award in IT Technician introduces learners to the essential components of IT support and technical maintenance. The curriculum covers fundamental topics such as operating system management, troubleshooting hardware and software issues, understanding basic networking principles, and ensuring cybersecurity best practices.
Through hands-on exercises and case studies, learners will develop practical skills in diagnosing and resolving common IT problems.
Upon completing this course, participants will have a solid foundation to pursue further qualifications in IT support, networking, or cybersecurity. Whether you are looking to begin a career as an IT technician, support specialist, or helpdesk professional, this qualification provides the first step towards a successful future in the ever-growing technology industry.
Course Overview
Qualification Title
LICQual Level 1 Award in IT Technician
Total Units
6
Total Credits
6
GLH
12
Qualification #
LICQ2200335
Qualification Specification
To enrol in the LICQual Level 1 Award in IT Technician, candidates must meet the following entry requirements:
- Educational Requirements: There are no formal educational requirements for this course. However, a basic understanding of computer systems and an interest in IT will be beneficial for successful completion.
- Experience: No prior experience in IT is necessary. This entry-level qualification is designed for individuals new to the field of IT or those looking to build foundational skills.
- English Language Proficiency: Candidates should have a basic level of proficiency in English to understand course materials and instructions. Non-native English speakers may be required to demonstrate their ability to communicate effectively in English.
- Age Requirement: Candidates must be at least 18 years of age at the time of enrolment.
|
Qualification# |
Unit Title |
Credits |
GLH |
|---|---|---|---|
|
LICQ2200335-1 |
Introduction to IT and Computer Systems |
1 |
2 |
|
LICQ2200335-2 |
Basic Hardware Maintenance |
1 |
2 |
|
LICQ2200335-3 |
Operating Systems Fundamentals |
1 |
2 |
|
LICQ2200335-4 |
IT Support Tools and Techniques |
1 |
2 |
|
LICQ2200335-5 |
Basic Networking Concepts |
1 |
2 |
|
LICQ2200335-6 |
Introduction to Cybersecurity Basics |
1 |
2 |
By the end of this course, learners will be able to:
Introduction to IT and Computer Systems
- Understand the key components of IT systems and how they function together.
- Develop a foundational knowledge of computer systems, including hardware, software, and peripheral devices.
Basic Hardware Maintenance
- Learn to identify and troubleshoot common hardware issues.
- Gain the skills to maintain, repair, and replace key computer hardware components such as hard drives, memory, and power supplies.
Operating Systems Fundamentals
- Understand the basic functions and components of various operating systems.
- Develop the ability to install, configure, and troubleshoot common operating systems such as Windows and Linux.
IT Support Tools and Techniques
- Familiarize yourself with essential IT support tools used in diagnosing and resolving technical issues.
- Learn how to use software utilities and diagnostic tools to manage and troubleshoot IT systems effectively.
Basic Networking Concepts
- Understand the fundamentals of networking, including types of networks and key components like routers, switches, and cables.
- Develop basic skills in setting up and troubleshooting network connections, both wired and wireless.
Introduction to Cybersecurity Basics
- Learn the foundational concepts of cybersecurity, including common threats and risk mitigation strategies.
- Understand the importance of data protection, secure communication, and basic security measures in IT systems.
This diploma is ideal for:
- Individuals looking to start a career in IT support or technician roles.
- Those with little to no prior experience in IT, but with a keen interest in technology.
- Students or school leavers interested in gaining foundational IT skills for future employment.
- Professionals from other fields seeking to transition into IT roles.
- Anyone wanting to build a solid understanding of computer systems, hardware, operating systems, and basic networking.
- Individuals aiming to improve their technical troubleshooting and IT support skills.
- Those who want to gain a recognized qualification that can serve as a stepping stone to further IT certifications.
Assessment and Verification
All units within this qualification are subject to internal assessment by the approved centre and external verification by LICQual. The qualification follows a criterion-referenced assessment approach, ensuring that learners meet all specified learning outcomes.
To achieve a ‘Pass’ in any unit, learners must provide valid, sufficient, and authentic evidence demonstrating their attainment of all learning outcomes and compliance with the prescribed assessment criteria. The Assessor is responsible for evaluating the evidence and determining whether the learner has successfully met the required standards.
Assessors must maintain a clear and comprehensive audit trail, documenting the basis for their assessment decisions to ensure transparency, consistency, and compliance with quality assurance requirements.
