The LICQual Level 1 Award in Electronic Document Management is an essential beginner-level qualification designed for individuals looking to understand the basics of handling digital records and documentation. As modern organizations move toward paperless environments and digital transformation, this course introduces learners to the key principles of electronic document management (EDM), emphasizing accuracy, security, and accessibility. It provides the foundational knowledge required to work effectively in digital offices, administrative support, or data processing roles.
This short yet intensive course covers the core components of electronic document systems, including document types, storage methods, basic indexing, and metadata tagging. Learners will be introduced to how digital files are organized, retrieved, and archived within professional document management systems. The LICQual Level 1 Award in Electronic Document Management is structured to ensure participants understand the value of digital organization and how to implement basic practices for document security and version control.
Throughout the course, students will engage with practical tasks such as classifying document formats, understanding storage media, and following basic compliance and regulatory standards. The program also highlights the importance of digital efficiency, workplace productivity, and minimizing paper dependency in line with sustainability goals. Learners will become familiar with user roles, permissions, and how to maintain proper digital filing practices using entry-level EDMS software.
Ideal for beginners and support staff in administration, HR, customer service, or data entry roles, this qualification is a stepping stone to more advanced document management training. The LICQual Level 1 Award in Electronic Document Management also benefits job seekers aiming to add practical digital literacy and office skills to their resumes, increasing their employability in today’s technology-driven work environments.
By completing this award, learners will gain a clear understanding of electronic documentation processes, data protection, and the tools that support digital workflows. This knowledge is crucial for adapting to modern office systems and contributes to long-term professional development in the growing field of electronic document management.
Course Overview
Qualification Title
LICQual Level 1 Award in Electronic Document Management
Total Units
6
Total Credits
6
GLH
12
Qualification #
LICQ2200476
Qualification Specification
To enroll in the LICQual Level 1 Award in Electronic Document Management applicants must meet the following criteria:
|
Qualification# |
Unit Title |
Credits |
GLH |
|---|---|---|---|
|
LICQ2200476-1 |
Introduction to Electronic Document Management Systems (EDMS) |
1 |
2 |
|
LICQ2200476-2 |
Basics of Document Types and Formats |
1 |
2 |
|
LICQ2200476-3 |
Document Storage and Retrieval Fundamentals |
1 |
2 |
|
LICQ2200476-4 |
User Access and Basic Security Protocols |
1 |
2 |
|
LICQ2200476-5 |
Introduction to Metadata and Indexing |
1 |
2 |
|
LICQ2200476-6 |
Overview of Regulatory and Compliance Requirements |
1 |
2 |
By the end of this course,applicants will be able to:
Introduction to Electronic Document Management Systems (EDMS)
- Understand the purpose and basic components of an EDMS.
- Identify the benefits of using electronic document systems in workplace settings.
Basics of Document Types and Formats
- Recognize different types of documents and common digital file formats.
- Understand the importance of selecting appropriate formats for various uses.
Document Storage and Retrieval Fundamentals
- Demonstrate basic techniques for storing and organizing digital documents.
- Retrieve documents efficiently using simple search and navigation tools.
User Access and Basic Security Protocols
- Identify different user roles and access levels in a document system.
- Apply basic security practices to protect electronic documents.
Introduction to Metadata and Indexing
- Understand the role of metadata in organizing and finding documents.
- Use simple indexing techniques to improve document searchability.
Overview of Regulatory and Compliance Requirements
- Recognize the importance of legal and organizational compliance in document management.
- Identify basic regulatory standards related to document storage and privacy.
This diploma is ideal for:
- Individuals new to digital document handling and office systems
- Entry-level administrative staff seeking foundational EDM knowledge
- School leavers interested in developing practical workplace skills
- Office assistants wanting to improve digital filing and retrieval capabilities
- Job seekers looking to enhance their CVs with document management skills
- Front desk and reception personnel responsible for handling electronic records
- Clerical workers transitioning from paper-based to digital environments
- Interns and trainees in corporate or government office settings
- Support staff in education, healthcare, or legal sectors handling digital files
- Employees involved in scanning, saving, or sharing electronic documents
- Beginners preparing for further qualifications in office technology or IT
- Customer service staff needing to manage or retrieve digital documents
- Data entry professionals looking to improve their document organization skills
- Individuals seeking to understand data privacy and basic compliance requirements
- Workers in small businesses needing practical digital recordkeeping skills
Assessment and Verification
All units within this qualification are subject to internal assessment by the approved centre and external verification by LICQual. The qualification follows a criterion-referenced assessment approach, ensuring that learners meet all specified learning outcomes.
To achieve a ‘Pass’ in any unit, learners must provide valid, sufficient, and authentic evidence demonstrating their attainment of all learning outcomes and compliance with the prescribed assessment criteria. The Assessor is responsible for evaluating the evidence and determining whether the learner has successfully met the required standards.
Assessors must maintain a clear and comprehensive audit trail, documenting the basis for their assessment decisions to ensure transparency, consistency, and compliance with quality assurance requirements.
