LICQual Level 3 Diploma in Mental Health Management

The LICQual Level 3 Diploma in Mental Health Management is a professionally recognised qualification designed for individuals already working within healthcare, social care, education, or community support services. This diploma is not intended for fresh candidates, but rather for professionals who are eager to expand their expertise, strengthen their career prospects, and advance their Continuing Professional Development (CPD).

This programme provides learners with essential knowledge and practical skills to understand, manage, and support mental health needs in a variety of professional settings. It equips learners with the ability to recognise mental health challenges, implement effective support strategies, and promote positive wellbeing within organisations and communities. The qualification places strong emphasis on ethical practice, communication, and evidence-based management approaches that align with international standards.

Centres delivering this qualification must ensure they have competent and qualified staff, along with all the necessary resources and facilities to maintain a high standard of training. Access to appropriate materials, supportive learning environments, and up-to-date guidance ensures that learners receive the best possible experience and achieve successful outcomes.

By completing the LICQual Level 3 Diploma in Mental Health Management, learners gain valuable skills to enhance their current roles, contribute to improved mental health support, and progress towards higher-level qualifications or specialist pathways in healthcare and mental health services.

Course Overview


Qualification Title

LICQual Level 3 Diploma in Mental Health Management

Total Units

6

Total Credits

60

GLH

240

Qualification #

LICQ2200825


Qualification Specification

Download Qualification Specification

To enroll in the LICQual Level 3 Diploma in Mental Health Management, applicants must meet the following criteria:

  • Age Requirement: Applicants must be at least 18 years old.
  • Educational Requirements: A Level 2 qualification or equivalent in healthcare, social care, counselling, psychology, or a related field is recommended.
  • Experience: This qualification is aimed at professionals already working in healthcare, mental health, education, or community services. It is not designed for fresh candidates without prior experience.
  • English Language Proficiency: Applicants must have a good command of the English language. Non-native English speakers should demonstrate English proficiency equivalent to IELTS 5.0 or CEFR Level B1 to ensure effective participation and comprehension.
  • Commitment to CPD: Applicants should show a clear interest in Continuing Professional Development (CPD) and a commitment to advancing their skills in mental health management.
  • Access to Required Resources: Learners must have access to appropriate learning materials, case studies, and where necessary, digital tools and a stable internet connection to support both study and assessments.

Qualification#

Unit Title

Credits

GLH

LICQ2200825-1

Introduction to Mental Health and Wellbeing

10

40

LICQ2200825-2

Principles of Mental Health Management

10

40

LICQ2200825-3

Communication and Support in Mental Health Care

10

40

LICQ2200825-4

Ethical and Legal Considerations in Mental Health

10

40

LICQ2200825-5

Promoting Positive Mental Health in Organisations and Communities

10

40

LICQ2200825-6

Applied Project in Mental Health Management

10

40

By the end of this course, learners will be able to:

Unit 1: Introduction to Mental Health and Wellbeing

By the end of this unit, learners will be able to:

  • Define mental health and wellbeing within a healthcare and social care context.
  • Identify common mental health conditions and their key characteristics.
  • Explain the social and cultural impact of stigma surrounding mental health.
  • Recognise the importance of early intervention and awareness in promoting wellbeing.

Unit 2: Principles of Mental Health Management

By the end of this unit, learners will be able to:

  • Describe the principles of effective mental health management.
  • Apply relevant policies, frameworks, and strategies to support mental health.
  • Analyse the role of management in improving mental health outcomes.
  • Evaluate the importance of coordinated care in mental health services.

Unit 3: Communication and Support in Mental Health Care

By the end of this unit, learners will be able to:

  • Demonstrate effective communication strategies for supporting individuals with mental health needs.
  • Apply basic counselling and empathetic listening techniques.
  • Assess the importance of trust, respect, and confidentiality in mental health support.
  • Provide appropriate guidance and referral pathways for individuals requiring specialist help.

Unit 4: Ethical and Legal Considerations in Mental Health

By the end of this unit, learners will be able to:

  • Explain key ethical principles in mental health care and management.
  • Identify the main legal frameworks and safeguarding responsibilities in mental health practice.
  • Evaluate the importance of professional boundaries when supporting individuals.
  • Apply ethical decision-making models to real-world scenarios.

Unit 5: Promoting Positive Mental Health in Organisations and Communities

By the end of this unit, learners will be able to:

  • Develop strategies to promote mental health awareness in different settings.
  • Analyse the role of resilience, coping strategies, and wellbeing initiatives.
  • Implement workplace and community-based mental health promotion programmes.
  • Evaluate the impact of awareness campaigns on reducing stigma and improving outcomes.

Unit 6: Applied Project in Mental Health Management

By the end of this unit, learners will be able to:

  • Plan and design a project addressing a mental health management issue.
  • Collect, analyse, and interpret relevant information to support the project.
  • Present findings and recommendations using professional formats.
  • Reflect on personal learning and its application to professional practice.

The LICQual Level 3 Diploma in Mental Health Management is ideal for:

  • Learners working in healthcare, social care, or community services who want to enhance their knowledge of mental health management.
  • Professionals in education, youth work, or counselling roles seeking to strengthen their ability to support individuals with mental health needs.
  • Managers, supervisors, and team leaders responsible for workplace wellbeing and staff mental health support.
  • Individuals employed in NGOs, charities, or community organisations involved in mental health awareness and advocacy.
  • Healthcare support staff, care workers, or allied health professionals aiming to progress into higher-level qualifications in mental health and wellbeing.
  • Learners committed to Continuing Professional Development (CPD) who wish to gain a recognised qualification in mental health management.
  • Professionals looking to expand their career prospects within healthcare, education, or mental health-related fields.

Centres delivering the LICQual Level 3 Diploma in Mental Health Management must meet the following requirements to ensure high-quality training and learner success:

  • Qualified and Competent Staff: Centres must employ trainers, assessors, and internal verifiers with relevant qualifications, professional experience, and expertise in mental health management.
  • Adequate Learning Resources: Centres must provide up-to-date learning materials, case studies, practical exercises, and access to relevant digital tools to support effective learning.
  • Facilities and Infrastructure: Training environments should include suitable classrooms, IT equipment, and online learning platforms to facilitate both face-to-face and remote delivery.
  • Quality Assurance Processes: Centres must implement systems for monitoring, assessing, and evaluating learner progress in line with international quality standards.
  • Learner Support: Centres should offer academic guidance, pastoral support, and opportunities for Continuing Professional Development (CPD) to enhance learner outcomes.
  • Assessment and Feedback: Centres must ensure fair, consistent, and transparent assessment procedures with timely feedback to support learner improvement.
  • Compliance with LICQual Standards: All centres must adhere to LICQual policies, regulations, and quality assurance requirements to maintain approval for course delivery.

By fulfilling these requirements, centres can ensure learners receive a professional, high-quality educational experience that equips them with the knowledge and skills to succeed in mental health management roles.

Assessment and Verification

All units within this qualification are subject to internal assessment by the approved centre and external verification by LICQual. The qualification follows a criterion-referenced assessment approach, ensuring that learners meet all specified learning outcomes.

To achieve a ‘Pass’ in any unit, learners must provide valid, sufficient, and authentic evidence demonstrating their attainment of all learning outcomes and compliance with the prescribed assessment criteria. The Assessor is responsible for evaluating the evidence and determining whether the learner has successfully met the required standards.

Assessors must maintain a clear and comprehensive audit trail, documenting the basis for their assessment decisions to ensure transparency, consistency, and compliance with quality assurance requirements.

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