The LICQual Level 2 Award in IT Technician is designed for individuals looking to build a strong foundation in IT support, system maintenance, and troubleshooting. As businesses and organizations continue to depend on technology, skilled IT technicians are in high demand to ensure smooth operations, network security, and efficient system management.
This course enhances technical knowledge by covering essential topics such as hardware and software installation, network configuration, cybersecurity fundamentals, and system diagnostics.
Whether you are an aspiring IT technician, a student eager to expand your technical skills, or a professional looking to enter the IT industry, this course provides hands-on training and real-world applications to prepare you for various IT support roles. By mastering key IT concepts and troubleshooting techniques, learners will develop the confidence to handle IT-related challenges in professional environments.
The LICQual Level 2 Award in IT Technician offers an in-depth understanding of IT systems, network infrastructure, and security protocols. The curriculum covers essential topics such as configuring operating systems, maintaining hardware components, diagnosing and troubleshooting technical issues, and understanding IT security measures to protect systems from cyber threats. This course combines theoretical knowledge with practical applications to equip learners with job-ready skills.
Upon completion, participants will have the expertise to pursue further certifications or entry-level IT roles, such as IT support technician, helpdesk analyst, or junior network administrator. Whether you are looking to advance in your current role or begin a new career in the IT field, this qualification provides the knowledge and hands-on experience needed to excel in today’s technology-driven world.
Course Overview
Qualification Title
LICQual Level 2 Award in IT Technician
Total Units
6
Total Credits
6
GLH
12
Qualification #
LICQ2200336
Qualification Specification
To enrol in the LICQual Level 2 Award in IT Technician, candidates must meet the following entry requirements:
- Educational Requirements: Applicants should have a basic understanding of IT systems. A Level 1 qualification in IT or equivalent basic knowledge in computer systems, hardware, or software is recommended, but not mandatory.
- Experience: No formal work experience in IT is required, although prior experience or interest in technology or computer systems will be beneficial for success in the course.
- English Language Proficiency: Candidates should have a basic level of English proficiency to understand course materials and instructions. Non-native speakers may need to demonstrate their ability to communicate in English, either through prior qualifications or a language proficiency test.
- Age Requirement: Candidates must be at least 18 years of age at the time of enrolment.
Assessment and Verification
All units within this qualification are subject to internal assessment by the approved centre and external verification by LICQual. The qualification follows a criterion-referenced assessment approach, ensuring that learners meet all specified learning outcomes.
To achieve a ‘Pass’ in any unit, learners must provide valid, sufficient, and authentic evidence demonstrating their attainment of all learning outcomes and compliance with the prescribed assessment criteria. The Assessor is responsible for evaluating the evidence and determining whether the learner has successfully met the required standards.
Assessors must maintain a clear and comprehensive audit trail, documenting the basis for their assessment decisions to ensure transparency, consistency, and compliance with quality assurance requirements.